October 2013 - VoiceOps - lists.voiceops.org

VoiceOps Digest, Vol 52, Issue 8
by dbauman＠wanetics.com Oct. 19, 2013

Oct. 19, 2013

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Anybody going to BroadSoft Connections?
by lindsey＠e-c-group.com Oct. 14, 2013

Oct. 14, 2013

Anybody else going to BroadSoft Connections? It'd be nice just to say howdy with other voiceopians. >>> mark at ecg.co +1-229-316-0013 http://ecg.co/lindsey

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FYI: Back door found in D-Link routers
by peter＠4isps.com Oct. 14, 2013

Oct. 14, 2013

http://www.theregister.co.uk/2013/10/13/dlink_routers_have_admin_backdoor/ Regards, Peter Radizeski RAD-INFO INC peter at rad-info.net 813.963.5884

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(no subject)
by brandon＠bitradius.com Oct. 3, 2013

Oct. 3, 2013

Good morning, My apologies if this isn't quite the right list for this question. We're in the middle of developing a VoIP IVR application and in one of our prompts we need the user to speak names of people. Once the recording is complete, we'd like to automatically convert that recording to text for saving to a database. Currently, we've been testing Google Voice's API and have had pretty decent luck (compared to other 'free' solutions); however, we've also encountered gems such as: the lord's johnson (Delores Johnson) oh my god it's got a carburetor (Ernesto Mogato, Edgar Carbrera) we bake a 10 year reunion (Willie Baker, Daneil Munjez) It appears that many of of the speech-to-text engines are designed for phrases instead of names. Would anyone happen to have any recommendations for speech-to-text engines that do a good job recognizing names? Are any of them better than others regarding dealing with accents? We're open to suggestions of the free, open-source, or commercial variety if the accuracy is there. Thank you, Brandon Lehmann

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Strange inbound Calls
by nick＠flhsi.com Oct. 2, 2013

Oct. 2, 2013

Indeed, The problem is most of these numbers will hit one or two customers and then never appear again. So, blocking the calling numbers isn't going to get me anywhere since chances are it's different next time. Nick Olsen Network Operations (855) FLSPEED x106 ---------------------------------------- From: "Erik Flournoy" <erik at eespro.com> Sent: Wednesday, October 02, 2013 2:42 PM To: "Matt Yaklin" <myaklin at g4.net> Cc: "Nick Olsen" <nick at flhsi.com>, "voiceops at voiceops.org" <voiceops at voiceops.org> Subject: Re: [VoiceOps] Strange inbound Calls You could block the numbers at sms800 level or block them at your switch translations. Erik On Wed, Oct 2, 2013 at 8:36 AM, Matt Yaklin <myaklin at g4.net> wrote: I randomly choose a few numbers to check our CDR data and I see that 2564002365 called a customer of ours normal TN and one customer's toll free number. 9/27/2013 20:12:43,"ALBERTVILLE AL" <2564002365>,2564002365,8553577333,60,60,ANSWERED,Incoming When I call the number 2564002365 it answers and immediately hangs up on me. It reminds me of an asterisk like thing where I have made a mistake in my config but this is intentional? Randomly checking a few numbers they seem to belong to Level3 if they have not ported. Call them up and complain? Maybe in some wierd bizzaro world they might actually do something about it. matt at g4.net On Wed, 2 Oct 2013, Nick Olsen wrote: Hello Everyone, We've been seeing a lot of strange inbound calls to our toll free numbers recently. The only thing they have in common is the caller ID text is always a city and a state. And the the call duration is 60 seconds on the dot..Every time. Considering they are calling toll free numbers I assume this is some kind of fraud attempt. IE. Calling tons of random Toll Free numbers so the terminating carrier pays the originator..etc. Anyone else seeing this? Anything we can do to stop these? Here's what our CDR looks like, These are just the calls to our Corp Toll free. But we are seeing them toward customer toll free as well. 9/1/2013 13:39:02,"CARLSBAD CA" <4423334358>,4423334358,8553577333,60,60,ANSWERED,Incoming 9/1/2013 16:20:30,"WEST BLOCTON AL" <2056368142>,2056368142,8553577333,60,60,ANSWERED,Incoming 9/6/2013 07:18:18,"HUNTNGTN PRK CA" <3232825216>,3232825216,8553577333,60,60,ANSWERED,Incoming 9/7/2013 11:54:09,"FORT SMITH AR" <4796682810>,4796682810,8553577333,60,60,ANSWERED,Incoming 9/7/2013 23:14:35,"TUCSON AZ" <5203326555>,5203326555,8553577333,60,60,ANSWERED,Incoming 9/9/2013 19:06:00,"WARRIOR AL" <2052891452>,2052891452,8553577333,60,60,ANSWERED,Incoming 9/9/2013 20:23:49,"SAN RAFAEL CA" <4155240522>,4155240522,8553577333,60,60,ANSWERED,Incoming 9/25/2013 17:01:09,"FRESNO CA" <5595499612>,5595499612,8553577333,60,60,ANSWERED,Incoming 9/25/2013 22:41:29,"MOBILE AL" <2515454388>,2515454388,8553577333,60,60,ANSWERED,Incoming 9/26/2013 00:01:35,"PINSON AL" <2056834147>,2056834147,8553577333,60,60,ANSWERED,Incoming 9/26/2013 03:13:53,"PHENIX CITY AL" <3344685267>,3344685267,8553577333,60,60,ANSWERED,Incoming 9/26/2013 22:38:21,"GUNTERSVILLE AL" <2562934038>,2562934038,8553577333,60,60,ANSWERED,Incoming 9/27/2013 11:29:58,"MIAMI AZ" <9284731203>,9284731203,8553577333,60,60,ANSWERED,Incoming 9/27/2013 20:12:43,"ALBERTVILLE AL" <2564002365>,2564002365,8553577333,60,60,ANSWERED,Incoming 9/30/2013 02:07:15,"HUNTSVILLE AL" <2562174709>,2562174709,8553577333,60,60,ANSWERED,Incoming 9/30/2013 06:55:16,"CHASE CITY VA" <4345334010>,4345334010,8553577333,60,60,ANSWERED,Incoming 10/2/2013 02:23:12,"LOS ANGELES CA" <2134555680>,2134555680,8553577333,60,60,ANSWERED,Incoming Nick Olsen Network Operations (855) FLSPEED x106 [emaillogo.jpg] _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

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Strange inbound Calls
by nick＠flhsi.com Oct. 2, 2013

Oct. 2, 2013

I did call a hand full of them to see if I got anywhere, But they either didn't route anywhere and sat dead till I hung up or came back as "can not be completed as dialed". I too saw that they were all Level3 numbers by the current LRN. Granted, Level3 sells service to tons of Over the top VOIP places like Vitelity..etc which allow you to provision a number via a web portal in seconds. That being said, There is no reason to assume the calling party actually has this TN and isn't just filling the Caller ID with random L3 numbers. I too get a immediate hangup when calling 2564002365. Nick Olsen Network Operations (855) FLSPEED x106 ---------------------------------------- From: "Matt Yaklin" <myaklin at g4.net> Sent: Wednesday, October 02, 2013 2:37 PM To: "Nick Olsen" <nick at flhsi.com> Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Strange inbound Calls I randomly choose a few numbers to check our CDR data and I see that 2564002365 called a customer of ours normal TN and one customer's toll free number. > 9/27/2013 20:12:43,"ALBERTVILLE AL" <2564002365>,2564002365,8553577333,60,60,ANSWERED,Incoming When I call the number 2564002365 it answers and immediately hangs up on me. It reminds me of an asterisk like thing where I have made a mistake in my config but this is intentional? Randomly checking a few numbers they seem to belong to Level3 if they have not ported. Call them up and complain? Maybe in some wierd bizzaro world they might actually do something about it. matt at g4.net On Wed, 2 Oct 2013, Nick Olsen wrote: > Hello Everyone, > We've been seeing a lot of strange inbound calls to our toll free numbers recently. The only thing they have in common is the caller ID text is always a city and a state. And the the call duration is 60 seconds on the dot..Every > time. > > Considering they are calling toll free numbers I assume this is some kind of fraud attempt. IE. Calling tons of random Toll Free numbers so the terminating carrier pays the originator..etc. > > Anyone else seeing this? Anything we can do to stop these? Here's what our CDR looks like, These are just the calls to our Corp Toll free. But we are seeing them toward customer toll free as well. > > 9/1/2013 13:39:02,"CARLSBAD CA" <4423334358>,4423334358,8553577333,60,60,ANSWERED,Incoming > 9/1/2013 16:20:30,"WEST BLOCTON AL" <2056368142>,2056368142,8553577333,60,60,ANSWERED,Incoming > 9/6/2013 07:18:18,"HUNTNGTN PRK CA" <3232825216>,3232825216,8553577333,60,60,ANSWERED,Incoming > 9/7/2013 11:54:09,"FORT SMITH AR" <4796682810>,4796682810,8553577333,60,60,ANSWERED,Incoming > 9/7/2013 23:14:35,"TUCSON AZ" <5203326555>,5203326555,8553577333,60,60,ANSWERED,Incoming > 9/9/2013 19:06:00,"WARRIOR AL" <2052891452>,2052891452,8553577333,60,60,ANSWERED,Incoming > 9/9/2013 20:23:49,"SAN RAFAEL CA" <4155240522>,4155240522,8553577333,60,60,ANSWERED,Incoming > 9/25/2013 17:01:09,"FRESNO CA" <5595499612>,5595499612,8553577333,60,60,ANSWERED,Incoming > 9/25/2013 22:41:29,"MOBILE AL" <2515454388>,2515454388,8553577333,60,60,ANSWERED,Incoming > 9/26/2013 00:01:35,"PINSON AL" <2056834147>,2056834147,8553577333,60,60,ANSWERED,Incoming > 9/26/2013 03:13:53,"PHENIX CITY AL" <3344685267>,3344685267,8553577333,60,60,ANSWERED,Incoming > 9/26/2013 22:38:21,"GUNTERSVILLE AL" <2562934038>,2562934038,8553577333,60,60,ANSWERED,Incoming > 9/27/2013 11:29:58,"MIAMI AZ" <9284731203>,9284731203,8553577333,60,60,ANSWERED,Incoming > 9/27/2013 20:12:43,"ALBERTVILLE AL" <2564002365>,2564002365,8553577333,60,60,ANSWERED,Incoming > 9/30/2013 02:07:15,"HUNTSVILLE AL" <2562174709>,2562174709,8553577333,60,60,ANSWERED,Incoming > 9/30/2013 06:55:16,"CHASE CITY VA" <4345334010>,4345334010,8553577333,60,60,ANSWERED,Incoming > 10/2/2013 02:23:12,"LOS ANGELES CA" <2134555680>,2134555680,8553577333,60,60,ANSWERED,Incoming > > Nick Olsen > Network Operations (855) FLSPEED x106 > > [emaillogo.jpg] > >

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Strange inbound Calls
by nick＠flhsi.com Oct. 2, 2013

Oct. 2, 2013

Hello Everyone, We've been seeing a lot of strange inbound calls to our toll free numbers recently. The only thing they have in common is the caller ID text is always a city and a state. And the the call duration is 60 seconds on the dot..Every time. Considering they are calling toll free numbers I assume this is some kind of fraud attempt. IE. Calling tons of random Toll Free numbers so the terminating carrier pays the originator..etc. Anyone else seeing this? Anything we can do to stop these? Here's what our CDR looks like, These are just the calls to our Corp Toll free. But we are seeing them toward customer toll free as well. 9/1/2013 13:39:02,"CARLSBAD CA" <4423334358>,4423334358,8553577333,60,60,ANSWERED,Incoming9/1/2013 16:20:30,"WEST BLOCTON AL" <2056368142>,2056368142,8553577333,60,60,ANSWERED,Incoming9/6/2013 07:18:18,"HUNTNGTN PRK CA" <3232825216>,3232825216,8553577333,60,60,ANSWERED,Incoming9/7/2013 11:54:09,"FORT SMITH AR" <4796682810>,4796682810,8553577333,60,60,ANSWERED,Incoming9/7/2013 23:14:35,"TUCSON AZ" <5203326555>,5203326555,8553577333,60,60,ANSWERED,Incoming9/9/2013 19:06:00,"WARRIOR AL" <2052891452>,2052891452,8553577333,60,60,ANSWERED,Incoming9/9/2013 20:23:49,"SAN RAFAEL CA" <4155240522>,4155240522,8553577333,60,60,ANSWERED,Incoming9/25/2013 17:01:09,"FRESNO CA" <5595499612>,5595499612,8553577333,60,60,ANSWERED,Incoming9/25/2013 22:41:29,"MOBILE AL" <2515454388>,2515454388,8553577333,60,60,ANSWERED,Incoming9/26/2013 00:01:35,"PINSON AL" <2056834147>,2056834147,8553577333,60,60,ANSWERED,Incoming9/26/2013 03:13:53,"PHENIX CITY AL" <3344685267>,3344685267,8553577333,60,60,ANSWERED,Incoming9/26/2013 22:38:21,"GUNTERSVILLE AL" <2562934038>,2562934038,8553577333,60,60,ANSWERED,Incoming9/27/2013 11:29:58,"MIAMI AZ" <9284731203>,9284731203,8553577333,60,60,ANSWERED,Incoming9/27/2013 20:12:43,"ALBERTVILLE AL" <2564002365>,2564002365,8553577333,60,60,ANSWERED,Incoming9/30/2013 02:07:15,"HUNTSVILLE AL" <2562174709>,2562174709,8553577333,60,60,ANSWERED,Incoming9/30/2013 06:55:16,"CHASE CITY VA" <4345334010>,4345334010,8553577333,60,60,ANSWERED,Incoming10/2/2013 02:23:12,"LOS ANGELES CA" <2134555680>,2134555680,8553577333,60,60,ANSWERED,Incoming Nick Olsen Network Operations (855) FLSPEED x106

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