December 2013 - VoiceOps - lists.voiceops.org

Maintenance for Performance Technologies SEGway
by scott＠socket.net May 17, 2017

May 17, 2017

We have been using a set of PTI SEGway x201s with point code emulation for a number of years now. We also have an unlicensed spare in stock. The maintenance contract renewals are due and the two quotes I've received are quite high. I know of at least one other company that has chosen to drop the vendor maintenance and take care of that in-house. I would like to hear from anyone that is currently using SEGways and find out what they chose to do for maintenance. I would also be very interested to hear of any bad experiences from chosing the in-house option. Thanks. Scott Stratman Network Facilities Manager SOCKET 573-999-4376 scott at socket.net 1-800-SOCKET-3 www.socket.net

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Strange inbound Calls
by nick＠flhsi.com Jan. 14, 2014

Jan. 14, 2014

If the call is answered by a human, They hear nothing on the other side. I will ask our receptionist to allow the call to continue for a minute or so and see if it hangs up at the 60 second mark. Timing our own IVR. It takes exactly 60 seconds, If you press nothing to get all the way 1 second in to voicemail. As these calls always appear leaving 1 second voicemails. Nick Olsen Network Operations (855) FLSPEED x106 ---------------------------------------- From: "Jay Hennigan" <jay at west.net> Sent: Wednesday, October 02, 2013 2:25 PM To: voiceops at voiceops.org Subject: Re: [VoiceOps] Strange inbound Calls On 10/2/13 10:13 AM, Nick Olsen wrote: > Hello Everyone, > > We've been seeing a lot of strange inbound calls to our toll free > numbers recently. The only thing they have in common is the caller ID > text is always a city and a state. And the the call duration is 60 > seconds on the dot..Every time. Are the calls answered by a human? If so, what do they hear? If not and it's an IVR, if you call and say nothing does the call drop in 60 seconds? City and state are not uncommon for CNAM. Many CNAM providers will put the city and state of the rate center for the NPA-NXX if caller name isn't available. -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

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Spoofed Traffic
by jared＠compuwizz.net Dec. 17, 2013

Dec. 17, 2013

One of our customers is reporting that their ANI is being used to make calls. I've verified that the traffic isn't traversing our network, but I'm not sure of where to look next. The customer doesn't necessarily want to know who is making the calls, but wants them to stop. I know I can contact Verizon, who owns the number, but since the calls aren't being originated from us or our customer, I'm not sure how they can help. Does anyone have ideas of how to go about blocking this since we aren't the LEC owner of the DID? ~Jared

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Outbound fax portal options
by nelsonh＠socket.net Dec. 17, 2013

Dec. 17, 2013

Similar to the conference server question I posted yesterday, I'm also looking at alternatives to our fax portal server. We have a web portal that we wrote a couple years ago that our customers can use to send faxes. The web portal converts and transfers images to an Asterisk server (version 1.6.2 I think) and then generates call files to make Asterisk send the faxes over T.38. We do not use this service to receive faxes; we just use Broadworks Fax Messaging service for that. We haven't been happy with the function of the portal or the success rate of the outgoing faxes, so I'm looking to replace it with something better integrated and more reliable. So far, I'm looking at faxback carrier edition (I assume we'll have to front it with our web portal to send emails to it or use an API). Does anyone use something else for this that they've been happy with? Thanks again for the answers yesterday. -- Nelson Hicks Network Operations SOCKET (573) 817-0000 ext. 210 nelsonh at socket.net

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Transport
by carlos＠race.com Dec. 16, 2013

Dec. 16, 2013

The easiest way to start with this type of service is go get a hub ds3 from xo or twtelecom. They sell the hubs per market and or nationwide. There is a point where it makes sense for you to do your own interconnects ect but not at a single ds3 Carlos Alcantar Race Communications / Race Team Member 1325 Howard Ave. #604, Burlingame, CA. 94010 Phone: +1 415 376 3314 / carlos at race.com / http://www.race.com From: David Wessell <david at ringfree.biz<mailto:david at ringfree.biz>> Date: Tuesday, December 10, 2013 at 8:01 PM To: VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> Subject: [VoiceOps] Transport This may fall under the stupid question category.. But where do you find reasonably priced transport for your PRI?s? We?re a hosted Voip vendor so we typically have just ran over whatever ISP?s bandwidth we could find. However more and more we?re asked to supply a PRI or SIP trunk to a customers location. I see other large providers in our area providing this service, and I assume that they must be getting a wholesale price from the ILEC (In our case ATT) on the transport.. But I?ve never made any headway with them. How are these other companies providing PRI + bandwidth for $300-$450 per month? Is there a way to secure cheaper transport? Thanks David -- Ringfree Communications David Wessell 828-575-0030 x101

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Comcast telephony
by kris＠kriskinc.com Dec. 12, 2013

Dec. 12, 2013

Anyone from Comcast SIP/telephony on the list? We have an issue where calls for Comcast traversing Level(3) via SIP aren't being dipped for CNAM. It would be great to work this out. Thanks! -- Kristian Kielhofner

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Optimizing VoIP orig routing to exploit Verizon VoIP TDM interconnections
by lindsey＠e-c-group.com Dec. 11, 2013

Dec. 11, 2013

I'm trying to plan a US nationwide georedundant SIP interconnect with Verizon for origination and termination. I want to minimize delay between parties, and heuristically I'll pretend people tend to talk more to other people who are local. So it seems smart to get my "western" origination traffic to my Western SBC primarily, and my "eastern" traffic to my Eastern SBC. Does anyone have a good method for deciding which side of the country it makes sense to send traffic to? For example, when I port a Minneapolis number to Verizon, is it any better to have Verizon send it west, or east? Or does it make no difference at all? My current method is simply to use the Mississippi River. But I'll bet if I had full visibility into Verizon's network and their TDM local access tandem interconnects, the answer might be different. >>> mark at ecg.co +12293160013 http://ecg.co/lindsey

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large scale conference server
by David.Hiers＠adp.com Dec. 11, 2013

Dec. 11, 2013

Hey you operators, I'm researching conferencing solutions that scale well into the tens of millions of minutes per month. If you have experience with conference servers at this scale, I'd appreciate your input. Thanks, David This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system.

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PRI Gateway Supporting 1 - 3 PRI's
by kleclaire＠mywdt.com Dec. 11, 2013

Dec. 11, 2013

Hey VoiceOps, I was looking for some recommendations for a SIP-PRI Gateway that supports at least 1 PRI connecting back to the clients PBX. I've seen Adtrans are popular, but we don't have any experience with them yet. Thanks, Keith

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Google Voice and 844 #s
by paul＠timmins.net Dec. 9, 2013

Dec. 9, 2013

Anyone have an ear at Google Voice? They're trying to bill 8 cents per minute to call 844 tollfrees.

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