November 2014 - VoiceOps - lists.voiceops.org

Maintenance for Performance Technologies SEGway
by scott＠socket.net May 17, 2017

May 17, 2017

We have been using a set of PTI SEGway x201s with point code emulation for a number of years now. We also have an unlicensed spare in stock. The maintenance contract renewals are due and the two quotes I've received are quite high. I know of at least one other company that has chosen to drop the vendor maintenance and take care of that in-house. I would like to hear from anyone that is currently using SEGways and find out what they chose to do for maintenance. I would also be very interested to hear of any bad experiences from chosing the in-house option. Thanks. Scott Stratman Network Facilities Manager SOCKET 573-999-4376 scott at socket.net 1-800-SOCKET-3 www.socket.net

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T1 Crossover Cable
by jay＠west.net April 20, 2015

April 20, 2015

On 10/31/14, 11:35 AM, Alexander Lopez wrote: > I have always done 1 to 4, 2 to 5. > > But as I read below this is incorrect. > > To add further confusion, google returns both as valid. > > So what is the correct one? Technically, 1-to-5 and 2-to-4 is correct but either should work. The other way swaps tip and ring which won't make a difference in this or most applications. Odd-numbered pins are tip, even are ring. Mostly white conductors with color stripes should go the odd pins (tip). -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV

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Key System Using Polycom VVX
by colton.conor＠gmail.com April 14, 2015

April 14, 2015

Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well. I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones. Adtran has the 7060, but according to the latest release notes: ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models. Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. Any recommendations?

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Need tollfree termination to Italy, Brazil and Malaysia
by universe＠truemetal.org Nov. 28, 2014

Nov. 28, 2014

Hi list, are there any CLECs from Italy, Brazil or Malaysia here? I need to be able to send calls to tollfree numbers in these countries. Who can help? Thanks! Markus

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Homer deployment
by brad.anouar＠masergy.com Nov. 21, 2014

Nov. 21, 2014

Has any one in this group deployed Homer (SIP monitoring app) in a Broadworks environment? If so, have you been able to correlate the access traffic with the Network traffic? Thanks, -- *Brad AnouarDirector of Systems Engineering* *Email **brad.anouar at masergy.com <brad.anouar at masergy.com>* *Office *+1 310 360 2028 *www.m <http://www.masergy.com/>**asergy.com <http://www.masergy.com/>*

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Looking for whitelabel IPTV provider
by matthew＠corp.crocker.com Nov. 19, 2014

Nov. 19, 2014

Hello, I have an opportunity to deliver FTTH to about 800 homes in local small town. I?m looking for someone to provide TV service to the residents (RF overlay or IPTV). Does anyone know of a white label provider that can deliver service in Massachusetts? I can pick it up in Boston (1 Summer, 230 Congress or 300 Bent). 800 homes is not enough for me to justify building my own head-end, hoping I can wholesale off someone else?s head end. Thanks -Matt -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 E: matthew at crocker.com P: (413) 746-2760 F: (413) 746-3704 W: http://www.crocker.com

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Bizarre Progress -> Answer when call is not yet answered (bandwidth.com issue?)
by beckman＠angryox.com Nov. 18, 2014

Nov. 18, 2014

Calls for my customers work like this: Incoming DID -> Me -> Forward Call Termination One of my customers complained this evening around 7pm EST that a pre-roll message that plays immediately after they answer the call but before the two call legs are connected wasn't being played. When I started to investigate, I saw that the 2nd leg was getting a 183 Session Progress message, and almost immediately after a 200 OK, indicating the call was answered. But the callee hadn't answered yet. And because of that, the pre-roll message was being played, but not to the answering party because THEY hadn't answered yet. I tested the 2nd leg with 3 different termination carriers, all with the same result. In my tests the commonality was that the terminating numbers that saw the immediate Progress -> Answer was that they were both Bandwidth.com numbers. If people have some tests they can do on termination to Bandwidth.com numbers and see if it is reproduceable, I'd appreciate it. Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------

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Windstream issue today
by frnkblk＠iname.com Nov. 17, 2014

Nov. 17, 2014

See here: https://puck.nether.net/pipermail/outages/2014-November/007438.html for some details. Frank

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CPE side Passive Monitoring
by Kris.Alberts＠is.co.za Nov. 11, 2014

Nov. 11, 2014

Hi Looking for a cost effective, easily deployed, useful passive monitoring probe to be deployed at the customer prem for voip traffic monitoring. My main objective is to reduce MTTR and provide a clear demarcation service for customers that supplies their own LAN. We use a variety of CPE device (primarily Cisco though) so I will need to find an external hardware probe that caters for all use cases. There seems to be a variety of solutions available so was hoping you could share you experience on some of the solutions that you are using. I really need to understand the extent to which the added visibility optimised your product in terms of better support, fewer truck rolls etc. All of these listed products claims to do just that. Solutions that come to mind includes: Prognosis, Telchemy, Broadsoft PacketSmart, Flukenetworks and Appneta Pathview. I need to evaluate in the lines of : * Effectiveness as a demarcation service. * Easy of deployment (hosted, SaaS model). * Probe and licensing costing. * Support portal granular stats in order to reduce MTTR. Thanks Kris

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Call Quality issues?
by peeip989＠gmail.com Nov. 4, 2014

Nov. 4, 2014

Anyone seeing heavy call quality problems? We're still trying to narrow down but appears to be Level3/Global Crossing?

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