December 2014 - VoiceOps - lists.voiceops.org

Maintenance for Performance Technologies SEGway
by scott＠socket.net May 17, 2017

May 17, 2017

We have been using a set of PTI SEGway x201s with point code emulation for a number of years now. We also have an unlicensed spare in stock. The maintenance contract renewals are due and the two quotes I've received are quite high. I know of at least one other company that has chosen to drop the vendor maintenance and take care of that in-house. I would like to hear from anyone that is currently using SEGways and find out what they chose to do for maintenance. I would also be very interested to hear of any bad experiences from chosing the in-house option. Thanks. Scott Stratman Network Facilities Manager SOCKET 573-999-4376 scott at socket.net 1-800-SOCKET-3 www.socket.net

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T1 Crossover Cable
by jay＠west.net April 20, 2015

April 20, 2015

On 10/31/14, 11:35 AM, Alexander Lopez wrote: > I have always done 1 to 4, 2 to 5. > > But as I read below this is incorrect. > > To add further confusion, google returns both as valid. > > So what is the correct one? Technically, 1-to-5 and 2-to-4 is correct but either should work. The other way swaps tip and ring which won't make a difference in this or most applications. Odd-numbered pins are tip, even are ring. Mostly white conductors with color stripes should go the odd pins (tip). -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV

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Key System Using Polycom VVX
by colton.conor＠gmail.com April 14, 2015

April 14, 2015

Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well. I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones. Adtran has the 7060, but according to the latest release notes: ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models. Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. Any recommendations?

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Play Message or Media File with Broadsoft
by colton.conor＠gmail.com Dec. 22, 2014

Dec. 22, 2014

Mark, What is intercept user, and how do you enable it? We are using a wholesaler, and they have never mentioned this feature. On Mon, Dec 15, 2014 at 3:30 PM, Mark Price <mark.price at spiritcom.com> wrote: > > We use intercept user with a custom message and that works well for a > message only. > > > > -mark > > > > > > *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Gast, > Jim > *Sent:* Monday, December 15, 2014 4:26 PM > *To:* Brad Anouar; Colton Conor > > *Cc:* voiceops at voiceops.org > *Subject:* Re: [VoiceOps] Play Message or Media File with Broadsoft > > > > Is the ?Greeting-Only Mailbox? a way to solve this problem? See > GreetingOnlyMailboxOptionFD-R180.pdf in xchange. > > > > Cheers, > > > > / Jim Gast, TDS Telecom > > > > *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org > <voiceops-bounces at voiceops.org>] *On Behalf Of *Brad Anouar > *Sent:* Monday, December 15, 2014 2:54 PM > *To:* Colton Conor > *Cc:* voiceops at voiceops.org > *Subject:* Re: [VoiceOps] Play Message or Media File with Broadsoft > > > > Broadsoft introduced a new type of AA license (AA Standard) in R20 that > allows for multiple layer auto attendants. It is not the perfect solution > for your scenario, but it is slightly better than having to use multiple AA > basic licenses. > > > > Good luck, > > > > Brad > > > > On Mon, Dec 15, 2014 at 10:53 AM, Colton Conor <colton.conor at gmail.com> > wrote: > > We have a client that wants an auto attendant. They want their option 1 to > be play an message to the customer (like store hours). How would you play a > media file in Broadsoft. The only way I can see possible is to burn a voice > mailbox license and make a *55 to the voicemail box with the recording as > the message, or use another auto attendant tree for the announcement. Both > options are expensive. Does broadsoft have a play a media file option I > don't know about? Something where you could assign a wave file to an > extension? > > > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > > > > > -- > > *Brad Anouar* > *Director of Systems Engineering* > *Email **brad.anouar at masergy.com <brad.anouar at masergy.com>* > *Office *+1 310 360 2028 > > > [image: Image removed by sender.] > > *www.m <http://www.masergy.com/>asergy.com <http://www.masergy.com/>* >

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BulkVS.com
by Adam.Vocks＠cticomputers.com Dec. 21, 2014

Dec. 21, 2014

Anyone also having troubles with BulkVS SIP trunk? Adam

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Rompager vuln may affect ATA fleets in addition to consumer routers
by jra＠baylink.com Dec. 20, 2014

Dec. 20, 2014

If you are responsible for fleets of such devices, you might want to read this Ars article and the associate white paper. The vuln is 12 years old, and the fix 9, but the piece suggests that devices may yet be being built with vulnerable code baked in. http://arstechnica.com/security/2014/12/12-million-home-and-business-router… Cheers, -- jra -- Jay R. Ashworth Baylink jra at baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274

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Office 365 services?
by ryan＠finnesey.com Dec. 19, 2014

Dec. 19, 2014

?I was wondering if anyone within the group is offering Office 365 services to there clients? Cheers Ryan

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SIP Orig to the following locations
by shripald＠gmail.com Dec. 19, 2014

Dec. 19, 2014

I need a SIP Orig Partner to service these locations: Foley Alabama 251424 Monroeville Alabama 251575 Orange Beach Alabama 251981 Loxley Alabama 251964 Gulf Shores Alabama 251967 Gulf Shores Alabama 251338 Gulf Shores Alabama 251948 Gulf Shores Alabama 251968 Any thoughts, recommendations? BTW, no Level3, Bandwidth, VI and Windstream don't service thanks, shri

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Play Message or Media File with Broadsoft
by colton.conor＠gmail.com Dec. 15, 2014

Dec. 15, 2014

We have a client that wants an auto attendant. They want their option 1 to be play an message to the customer (like store hours). How would you play a media file in Broadsoft. The only way I can see possible is to burn a voice mailbox license and make a *55 to the voicemail box with the recording as the message, or use another auto attendant tree for the announcement. Both options are expensive. Does broadsoft have a play a media file option I don't know about? Something where you could assign a wave file to an extension?

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E-911
by erik＠eespro.com Dec. 11, 2014

Dec. 11, 2014

Aloha, What's everyone using for e911 ANI and transport?

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