August 2014 - VoiceOps - lists.voiceops.org

Maintenance for Performance Technologies SEGway
by scott＠socket.net May 17, 2017

May 17, 2017

We have been using a set of PTI SEGway x201s with point code emulation for a number of years now. We also have an unlicensed spare in stock. The maintenance contract renewals are due and the two quotes I've received are quite high. I know of at least one other company that has chosen to drop the vendor maintenance and take care of that in-house. I would like to hear from anyone that is currently using SEGways and find out what they chose to do for maintenance. I would also be very interested to hear of any bad experiences from chosing the in-house option. Thanks. Scott Stratman Network Facilities Manager SOCKET 573-999-4376 scott at socket.net 1-800-SOCKET-3 www.socket.net

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Key System Using Polycom VVX
by colton.conor＠gmail.com April 14, 2015

April 14, 2015

Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well. I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones. Adtran has the 7060, but according to the latest release notes: ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models. Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. Any recommendations?

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Need to stress test our SBCs
by jjessico＠gmail.com Aug. 28, 2014

Aug. 28, 2014

SIPp works well provided you have a bit of time to learn the ropes, have an appropriate place to host it, and don't need a tool that will report on the quality of the call. Cyara has an excellent hosted product if you want something external that will also report on call quality. -Jason On Tue, Aug 26, 2014 at 10:25 AM, Justin Hornosty <justin at credil.org> wrote: > > abalashov at evaristesys.com writes: > > > sipp? > > +1 > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops >

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Broadsoft MoH
by colton.conor＠gmail.com Aug. 26, 2014

Aug. 26, 2014

I was talking with a friend about their broadsoft implementation, and they mentioned that the had a client complaining about Broadsoft's music on hold's features. Basically, the said you could only upload one music file at a time, and it would only play the beginning of that file every time. Plus you can only upload a .wav file, and broadsoft won't convert a .mp3 or other audio file for you. Sure enough I checked out Wholesalers implementation, and found the same thing. Is this true for all Broadsoft installations? This seems like quite a feature limitation for the most advanced softswitch out there.

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Need to stress test our SBCs
by victor＠impulse.net Aug. 26, 2014

Aug. 26, 2014

I am looking for a way to generate some artificial load through our SBCs to simulate a daytime "busy hour" during late-night maintenance windows. I'm hoping to get audio quality measurements on both media legs, per test call, so I can validate that whatever changes were made during late hours will not manifest into issues for actual customer call traffic during peak times. I've heard of expensive hardware that can potentially do this (call hammer?), but I'm not aware of any "cloud-based" solutions. Does anyone know of a good "load testing as a service" out there that works well? What tools would you all recommend for this? -- Victor Breen, VoIP Systems Administrator Impulse Advanced Communications (805) 456-5800

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VoiceOps Digest, Vol 62, Issue 48
by MJohnson＠tele-datasolutions.com Aug. 25, 2014

Aug. 25, 2014

Have you looked at Appneta, you can performed tests and get the scores your looking for. -- Mark A Johnson Director of Operations Tele-Data Solutions 908-378-1203 direct Sent from my thumbs -------- Original message -------- From: voiceops-request at voiceops.org Date:08/25/2014 8:07 PM (GMT-05:00) To: voiceops at voiceops.org Cc: Subject: VoiceOps Digest, Vol 62, Issue 48 Send VoiceOps mailing list submissions to voiceops at voiceops.org To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/voiceops or, via email, send a message with subject or body 'help' to voiceops-request at voiceops.org You can reach the person managing the list at voiceops-owner at voiceops.org When replying, please edit your Subject line so it is more specific than "Re: Contents of VoiceOps digest..." Today's Topics: 1. Need to stress test our SBCs (Victor Breen) 2. Re: Need to stress test our SBCs (Alex Balashov) 3. Re: Need to stress test our SBCs (Adam Vocks) 4. Re: Need to stress test our SBCs (Alex Hardie) 5. Re: Need to stress test our SBCs (Victor Breen) ---------------------------------------------------------------------- Message: 1 Date: Mon, 25 Aug 2014 16:14:00 -0700 (PDT) From: Victor Breen <victor at impulse.net> To: voiceops at voiceops.org Subject: [VoiceOps] Need to stress test our SBCs Message-ID: <1827257074.5496678.1409008440717.JavaMail.root at impulse.net> Content-Type: text/plain; charset="utf-8" I am looking for a way to generate some artificial load through our SBCs to simulate a daytime "busy hour" during late-night maintenance windows. I'm hoping to get audio quality measurements on both media legs, per test call, so I can validate that whatever changes were made during late hours will not manifest into issues for actual customer call traffic during peak times. I've heard of expensive hardware that can potentially do this (call hammer?), but I'm not aware of any "cloud-based" solutions. Does anyone know of a good "load testing as a service" out there that works well? What tools would you all recommend for this? -- Victor Breen, VoIP Systems Administrator Impulse Advanced Communications (805) 456-5800

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VoIP passive monitoring appliances or software - any recommendations?
by david＠teraquant.com Aug. 20, 2014

Aug. 20, 2014

VoipMonitor, from www.voipmonitor.org: Does this support RTCP XR, and can it pull CDRs from the tool for billing?

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Hackers Crash Clay Co. Phones ...
by frnkblk＠iname.com Aug. 19, 2014

Aug. 19, 2014

http://www.wibw.com/home/headlines/Hackers-Behind-Phone-Outage-In-Clay-Count y-271463051.html?ref=051 Painful issue for Big River Telephone! Frank

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Polycom Voice Quality Monitoring (VQ Mon) with Hosted Solutions
by colton.conor＠gmail.com Aug. 12, 2014

Aug. 12, 2014

Recently we have been using Polycom phones, and paid the additional $2 for the VQ Mon license.VQmon is an embedded agent that supports the RTCP XR (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is able to report the impact of transient IP problems on user perceived quality. Does Broadsoft and/or Acme Packet SBCs collect this information, and report on it? Today we are using MOS scores from the routers (Adtran and Edgewater), but the per phone monitoring sounds like a better solution as it is at the users hearing level. Are any hosted platforms using this information for anything useful? Or the VQMon a bad or not widely implemented solution?

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Polycom Voice Quality Monitoring (VQ Mon) with Hosted
by toby.allen＠oracle.com Aug. 11, 2014

Aug. 11, 2014

The Oracle Communications (former Acme Packet, former IPTEGO) Operations monitor platform, also known as Palladion, supports collection and reporting on RTCP-XR.

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