September 2014 - VoiceOps - lists.voiceops.org

Maintenance for Performance Technologies SEGway
by scott＠socket.net May 17, 2017

May 17, 2017

We have been using a set of PTI SEGway x201s with point code emulation for a number of years now. We also have an unlicensed spare in stock. The maintenance contract renewals are due and the two quotes I've received are quite high. I know of at least one other company that has chosen to drop the vendor maintenance and take care of that in-house. I would like to hear from anyone that is currently using SEGways and find out what they chose to do for maintenance. I would also be very interested to hear of any bad experiences from chosing the in-house option. Thanks. Scott Stratman Network Facilities Manager SOCKET 573-999-4376 scott at socket.net 1-800-SOCKET-3 www.socket.net

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Key System Using Polycom VVX
by colton.conor＠gmail.com April 14, 2015

April 14, 2015

Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well. I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones. Adtran has the 7060, but according to the latest release notes: ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models. Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. Any recommendations?

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Looking for whitelabel IPTV provider
by matthew＠corp.crocker.com Nov. 19, 2014

Nov. 19, 2014

Hello, I have an opportunity to deliver FTTH to about 800 homes in local small town. I?m looking for someone to provide TV service to the residents (RF overlay or IPTV). Does anyone know of a white label provider that can deliver service in Massachusetts? I can pick it up in Boston (1 Summer, 230 Congress or 300 Bent). 800 homes is not enough for me to justify building my own head-end, hoping I can wholesale off someone else?s head end. Thanks -Matt -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 E: matthew at crocker.com P: (413) 746-2760 F: (413) 746-3704 W: http://www.crocker.com

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Test Number - fast answer
by peeip989＠gmail.com Sept. 26, 2014

Sept. 26, 2014

Anyone have a good test number (200 without a preceding 18x) in PSTN? The one I used to use no longer works. Thanks, Pete

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County code problem
by collin.rose＠corp.daystarr.net Sept. 25, 2014

Sept. 25, 2014

Wondering if anyone has any experience with an issue we are having. Our area code is 989, and some of our customers are complaining of cell phones that register our incoming calls as IRAN in the caller ID, because they are picking up on our area code as a country code. We are sending these calls through Inteliquent. Any feedback? Collin Rose DayStarr Communications P: (989) 720-1000 F: (989) 720-6060

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Trouble completing calls to Alliance Connect
by jared＠compuwizz.net Sept. 25, 2014

Sept. 25, 2014

Out of the 14 routes I have to connect to LRN 13196717000 Alliance Connect, only one route works. I've opened trouble tickets and haven't gotten anywhere with vendors. I get very long PDD and then the call fails on all routes. Carriers tested included Intelepeer, Bandwidth.com, O1, Verizon, Onvoy legacy, Onvoy 360 Networks, Global Crossing legacy, Peerless, Hypercube, and more. If anyone has a contact for this company that can look into this issue, please contact me off list. Regards, Jared Geiger

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ITFS Term vendor question
by nick.crocker＠gmail.com Sept. 17, 2014

Sept. 17, 2014

Hi everyone, I have a question that I am hoping someone will have an answer to. We have recently deployed gear internationally and are turning up customers off this gear in various countries, we have ran into a situation that we did not plan for which is in-country toll free termination. For example a customer in Singapore needs to dial an in-country 800NNNNNNN TN and all of our carriers are looking at us like we have two heads. They will give us ITFS numbers of course but when we ask to term an ITFS call on them they act like it is not possible. This is coming from all the major players, ATT, Verizon, L3, Tata, DT, Colt, PCCW the list goes on and on. Can someone shed some light on how you might be accomplishing this, I have a hard time believing that customers are being told they cannot dial TF numbers in their own country. Any help or advice would be greatly appreciated. Regards, Nick

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AUP on Unlimited Calling
by shripald＠gmail.com Sept. 11, 2014

Sept. 11, 2014

Hey Guys, For all of those who provide unlimited calling plans on their hosted offering--what do you consider abusive from a minutes of usage standpoint? 1000 minutes/sub? 5000/sub? at what point do you actually tell the customer they are abusing your service agreement and they are in breach? Thx Shri

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Grandstream ATAs for Faxing
by jamesleo＠socket.net Sept. 10, 2014

Sept. 10, 2014

Hello, We having been utilizing Grandstream ATAs (HT70X and GXW400X) as analog hand offs with our Hosted Services built on the Broadworks platform and Sansay's SBC. We've had regular trouble when using them with fax and credit card machines. We support t38 but have often gone to g711 pass-through. Echo cancellation is disabled. We've tested them with the various jitter buffer lengths, Rx/Tx setting adjustments and various impedance values. The results seem very inconsistent. This is site to site as well as inconsistent results at the same site. The faxing/credit card transmissions will work for a period of time and then begin failing without any changes. We are a CLEC who control the QoS from device out to the PSTN. We've found that replacing the ATA with a Adtran TA90X usually corrects the issues but this is not a cost effective solution. Anyone have similar experiences with Grandstream ATAs? Anyone have reliable VoIP faxing with their ATAs? If anyone has been successful integrating the Grandstreams, I would be interested in knowing what config changes you've made from their default. Which models you've used with which firmware? Anyone have other ATA's that seem to work well for faxing and credit card machines? We'd like to keep our offering to as few manufacturers as possible that can offer 2, 4, 8+ FXS ports. Thanks for any and all recommendations. Jamey Socket Telecom

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international origination providers
by shripald＠gmail.com Sept. 4, 2014

Sept. 4, 2014

Hey guys, I'm looking for an international SIP Orig provider. We have VoIP innovations for a few international numbers, however, their coverage is pretty small. Voxbone is an option, but they don't have Turkey, which is a specific requirement. Any suggestions? thanks, Shri

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