March 2015 - VoiceOps - lists.voiceops.org

Maintenance for Performance Technologies SEGway
by scott＠socket.net May 17, 2017

May 17, 2017

We have been using a set of PTI SEGway x201s with point code emulation for a number of years now. We also have an unlicensed spare in stock. The maintenance contract renewals are due and the two quotes I've received are quite high. I know of at least one other company that has chosen to drop the vendor maintenance and take care of that in-house. I would like to hear from anyone that is currently using SEGways and find out what they chose to do for maintenance. I would also be very interested to hear of any bad experiences from chosing the in-house option. Thanks. Scott Stratman Network Facilities Manager SOCKET 573-999-4376 scott at socket.net 1-800-SOCKET-3 www.socket.net

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T1 Crossover Cable
by jay＠west.net April 20, 2015

April 20, 2015

On 10/31/14, 11:35 AM, Alexander Lopez wrote: > I have always done 1 to 4, 2 to 5. > > But as I read below this is incorrect. > > To add further confusion, google returns both as valid. > > So what is the correct one? Technically, 1-to-5 and 2-to-4 is correct but either should work. The other way swaps tip and ring which won't make a difference in this or most applications. Odd-numbered pins are tip, even are ring. Mostly white conductors with color stripes should go the odd pins (tip). -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV

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Key System Using Polycom VVX
by colton.conor＠gmail.com April 14, 2015

April 14, 2015

Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well. I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones. Adtran has the 7060, but according to the latest release notes: ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase. The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing mechanism can be added to allow the use of Polycom branded VVX models. Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. Any recommendations?

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Lighthouse Cablevision
by peeip989＠gmail.com March 27, 2015

March 27, 2015

Anyone in the group from or have a technical contact at Lighthouse Cablevision? Could really use some help in Connecticut. Thanks in advance Pete

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What is your favorite line of IP Phones and Why?
by colton.conor＠gmail.com March 27, 2015

March 27, 2015

What is your favorite line of IP phones and why? What PBX or softswitch do you use these line of phones with? I would love to hear responses for both Hosted PBX applications, and On-Prem PBX applications. Is there any reason or need to use non IP phones in todays environment? I know NEC, Avya, and others make multiple digital non SIP phone systems.

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Landline SMS
by briant＠socket.net March 26, 2015

March 26, 2015

We're looking at offering some SMS/Text Messaging services to our landline customers. I know that this can be done with Broadcloud, but does anyone have any other methods of this that are working for them? Thank you, Brian Taylor Socket Telecom brian at socket.net

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SIP packet capture with index
by nelsonh＠socket.net March 24, 2015

March 24, 2015

I'm looking for options to capture SIP/RTP traffic, index it by call, and make it easy to download the capture for a specific call based on calling/called and time. I want the capture to remain ongoing (rotating capture) with, say, a 96 hour window of calls available. I'm open to hardware and software options. Right now, I have a server that uses tshark running rotating 1-minute captures, but finding and extracting an individual call out of each of the packet segments and merging them together is a slower and more manual process than I'd like, and I'd like to get our techs direct access to these captures as well. Thanks, -- Nelson Hicks Network Operations SOCKET (573) 817-0000 ext. 210 nelsonh at socket.net

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caller id issues with telepacific and iPhone6(ATT)
by jd＠boldnetworks.net March 24, 2015

March 24, 2015

recently with telepacific, we have noticed calls to ATT iPhone 6 users will show up as unknown or private. I tried a single verizon iPhone 6 and caller id shows but ATT still will not display any caller id. I've googled and seen that some people on ATT's site in 2014 were complaining. has anyone noticed or know of an issue here? it's been two weeks, possibly longer that we have been experiencing this issue.

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Southern Connecticut busy signals
by peeip989＠gmail.com March 23, 2015

March 23, 2015

We have a customer in Connecticut who is having persistent issues calling their customers in their local calling area. We have tried sending the calls outbound via numerous different carriers. Terminating calls to the carrier that owns the NPANXX seems to help. So, for example, we were delivering calls over Level3 and (legacy) GlobalCrossing as well as other providers and were having an issue reaching Verizon numbers. So we started delivering their local calls over Verizon. Now, when they call legacy SNET territory (AT&T) over Verizon we're back to busies. Anyone know if there are any problems or serious capacity issues in that area? Maybe at the Bridgeport tandem? Thanks, Pete

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Audiocodes MP202B fax-to-https ATA
by jay＠west.net March 17, 2015

March 17, 2015

We've recently become aware of the Audiocodes MP-202B ATA that sits at a customer premise, captures transmission from a fax machine, and sends it via HTTPS to a remote server. We are considering this as a solution to some specific problematic fax-over-IP situations. I have a few concerns, and am wondering if anyone on the list has used these units and what your experience is with them, good, bad, or ugly. Specifically: * Does the ATA receive the entire fax and then send it over HTTPS? If so, is there a limitation on the number of pages or size of data? * Does the sending fax get an accurate report of failure if the actual destination fax is unreachable (busy, no answer, wrong number, out of paper, etc.) once the transmission is accepted by the local Audiocodes box, or do they get an "OK" report in error? * What goes on the other end? Is there a bigger version Audiocodes box that connects to a PRI or other TDM connection to the PSTN? * Are there competing products that we should be considering? The Audiocodes website is somewhat lacking in terms of technical detail and I have a call into them but wanted to get some feedback from the community about this and similar solutions. -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV

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