January 2016 - VoiceOps - lists.voiceops.org

Maintenance for Performance Technologies SEGway
by scott＠socket.net May 17, 2017

May 17, 2017

We have been using a set of PTI SEGway x201s with point code emulation for a number of years now. We also have an unlicensed spare in stock. The maintenance contract renewals are due and the two quotes I've received are quite high. I know of at least one other company that has chosen to drop the vendor maintenance and take care of that in-house. I would like to hear from anyone that is currently using SEGways and find out what they chose to do for maintenance. I would also be very interested to hear of any bad experiences from chosing the in-house option. Thanks. Scott Stratman Network Facilities Manager SOCKET 573-999-4376 scott at socket.net 1-800-SOCKET-3 www.socket.net

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Looking for T.38 Fax monitoring tool.
by jsr＠communichanic.com Feb. 1, 2016

Feb. 1, 2016

All -- I have a client running a T.38 fax platform. The platform is not at all Operations Management friendly, so when problems occur, I use Wireshark and dumpster dive through the T.38 over RTP to see what went wrong. It is a rather labor intensive operation. I am wondering if anybody knows of a tool that could help this process -- something along the lines of Palladion (now Oracle Communications Operations Monitor) or Empirix Hammer, but with the ability to automatically drill down into T.38 signaling to diagnose cause of Fax failure? Thanks, John S. Robinson Communichanic Consultants, Inc.

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Need Mexico Termination
by beckman＠angryox.com Jan. 28, 2016

Jan. 28, 2016

Neither Vitelity nor Binfone nor Siproutes/Thinq can terminate to this DID without a 5xx route advance: 525564229732 Are you or your carrier able to? If so, I'll add your route and give you money. Please test before you say yes, if they answer just tell them it is the "Phone Company" testing reachability. Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------

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Sprint Number Translations Contact
by robert.j＠bendtel.com Jan. 27, 2016

Jan. 27, 2016

Does anyone have a contact for Sprint Number Translations? We're having problems handing calls off to Sprint through the BENDOR24 Local Tandem. -- Robert Johnson BendTel, Inc. (541)389-4020 Central Oregon's Own Telephone and Internet Service Provider www.bendtel.com/about/

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Vitelity SMS Alert
by beckman＠angryox.com Jan. 18, 2016

Jan. 18, 2016

I just found out that today Vitelity silently disabled SMS on all DIDs that were previously SMS-enabled that did not send an SMS in the last 60 days. If you use Vitelity SMS, you may want to test your DIDs for SMS. If they fail, open a ticket. I really cannot believe they did this. Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------

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Can anyone port a Rock Hill, SC number?
by beckman＠angryox.com Jan. 18, 2016

Jan. 18, 2016

803-981-xxxx Verizon Wireless None of my current sources can port it, not even Verizon non-Wireless itself. Simply unportable forever? --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------

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UC-ONE on Polycom VVX 5.3
by colton.conor＠gmail.com Jan. 15, 2016

Jan. 15, 2016

Has anyone setup and enabled the UC-ONE features available for Polycom VVX series phones using firmware UC version 5.3 or later? Polycom UC Software 5.3.0 includes the features and functionality of previous releases and includes the following new features: *BroadSoft Features* - Private Hold on Shared Lines - BroadWorks Enhanced Call Park - BroadSoft UC-One Call Control Features - Anonymous Call Rejection - Simultaneous Ring Personal - Line ID Delivery Blocking - BroadWorks Anywhere - Remote Office - Xtended Services Platform Login Credentials I would like to see what this looks like in action. Also, wondering if this is possible to implement even if the service provider does not have the smartphone and desktop UC-ONE apps deployed.

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Enterprise Connect
by David.Zilk＠cdk.com Jan. 13, 2016

Jan. 13, 2016

What is the consensus on the value of the Enterprise Connect conference? Anyone going? http://www.enterpriseconnect.com/orlando/conference/ David Zilk Senior VoIP Engineer [cid:image002.png at 01CFE7CD.B7BCA820] CDK Global, LLC 2525 SW 1st Ave Suite 450 Portland, Oregon 97201-4760 o: 503-402-3132 m: 503-753-6591 cdkglobal.com Formerly ADP Dealer Services ---------------------------------------------------------------------- This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system.

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GotoMeeting DTMF Issues?
by tim.donahue＠gmail.com Jan. 7, 2016

Jan. 7, 2016

Hi all, We have been getting reports from some clients that they are having issues with DTMF, and the primary call example that we have been getting has been access numbers for GotoMeeting. The clients have a variety of PBX's and we have taken the carrier we had been terminating these calls to offline to force the calls to a secondary route, but we are still getting complaints of DTMF failures. Has anyone else been getting reports of DTMF issues with GotoMeeting that seem to be on the far end of the call? Thank you, Tim Donahue

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VocalData/Tekelec/Genband T6000/M6 hardware available
by matthew＠corp.crocker.com Jan. 4, 2016

Jan. 4, 2016

Hello everyone. I just issued a shutdown on my M6 call agents pulling the switch out of production. I have 4 Intel servers (2 SBCs, 2 DTMF/Media) and a conference bridge available to anyone that is still operating the platform. Free to a good home, you only need to pay for shipping & handling. If you want to drive to Springfield Mass you can pick them up and get them for $0. Front door warrantee (warrantee ends when you exit my building?) They have been up and running for years without issue. First come first serve, if you want them send me an email. Thanks -Matt ? Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, LLC E: matthew at corp.crocker.com E: matthew at crocker.com

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