July 2016 - VoiceOps - lists.voiceops.org

Maintenance for Performance Technologies SEGway
by scott＠socket.net May 17, 2017

May 17, 2017

We have been using a set of PTI SEGway x201s with point code emulation for a number of years now. We also have an unlicensed spare in stock. The maintenance contract renewals are due and the two quotes I've received are quite high. I know of at least one other company that has chosen to drop the vendor maintenance and take care of that in-house. I would like to hear from anyone that is currently using SEGways and find out what they chose to do for maintenance. I would also be very interested to hear of any bad experiences from chosing the in-house option. Thanks. Scott Stratman Network Facilities Manager SOCKET 573-999-4376 scott at socket.net 1-800-SOCKET-3 www.socket.net

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IP Telephony Managed Service Provider in the US?
by ghenry＠suretec.co.uk Aug. 1, 2016

Aug. 1, 2016

Hi all, Is there anyone in the US that can offer this for a US based company? Key requirements (from one of our US customers): * US-based redundant PBX hardware. This is largely due to the fact that round-trip times to US-based PBX hardware would induce larger-than-desired delays in the communications link, but relying on trans-Atlantic network links strikes me as hazardous, too. * SRTP and encrypted SIP- preferably with large key sizes (4096 bits) * Flexible device support- primarily Polycom VVX 500 desk sets, but a smattering of other devices and VOIP softphones as well. * Managed- not just hosted- service. When there's a problem, all we do it report it and the provider takes responsibility for restoring service. System and software updates, security audits, etc, are handled proactively without need for us to initiate * Find me-Follow me, preferably user-configurable * Individually addressable desk/mobile extensions * Personal conference rooms, accessible from a 5-digit extension number and a single DID line/IVR setup. No 18-digit dialing requirements for conference rooms. * Call queues with self-serve membership * US and EMEA presence for inbound calling * Reasonably-priced global outbound calling * Music On Hold (Symas can provide content) * HD-Voice and other modern codecs * Voicemail * High-quality system voice prompts. * Shared BLF, preferably user-programmable * Intercom where supported * Call Hold/Forward/Transfer/Ad-hoc conference/Park/DND Extras and nice-to-haves: * REST API for integrating with IDAM solutions * Template-based configuration- ideally used in conjunction with REST API. * Flat-rate pricing, at least provided we stay within some defined level of PBX complexity and size Thoughts? -- Kind Regards, Gavin Henry. Managing Director. Winner of the Best Business ITSP (Medium Enterprise) 2016! http://www.surevoip.co.uk/2016-best-provider OpenPGP (GPG/PGP) Public Key: 0x8CFBA8E6 - Import from hkp://pool.subkeys.pgp.net or http://www.suretecgroup.com/0x8CFBA8E6.gpg

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SIP door intercom-phones
by caalvarez＠gmail.com July 18, 2016

July 18, 2016

I need to deploy a few outdoor-rated speakerphones for a customer, to serve in place of the old intercom systems. The ONLY thing they need to do is dial a single pre-set number on our system when a button is pressed. So really, just looking for an outdoor speaker phone with a "dial from memory" button. Does anyone have one they really like? 802.11af would be a nice bonus, but not absolutely required.

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Call Quality Scoring?
by mgraves＠mstvp.com July 12, 2016

July 12, 2016

This may be a silly question.....is there any way that I can get a MOS or PESQ score for a call? I have an access line in Malaysia that's really quite bad quality. The provider says it "sounds fine to them." I'd like to have some empirical evidence that it's bad. I've setup an automated system to answer the line a play a known recording. Now I just need some way to take a measurement. Any ideas? Thanks, Michael Graves mgraves at mstvp.com http://www.mgraves.org o(713) 861-4005 c(713) 201-1262 sip:mgraves at mjg.onsip.com skype mjgraves

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CDR Mediation Solutions
by bmurray＠transbeam.com July 7, 2016

July 7, 2016

Hello All, Wanting to pick the brain trust on this email distro to see what CDR mediation solutions you have/are using. Pros/Cons Requirements: ? CDR Analysis ? CDR aggregation from multiple switch platforms ? Mediation ? Manual & scheduled reporting (email / ftp) ? Rating: o Vendor rate decks o Customer rate decks ? Nice to haves: o Call correlation o API o Multitenant Any feedback would be greatly appreciated. Thank you, Brian

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Mexico origination vendors
by aviv＠ironsip.com July 7, 2016

July 7, 2016

Hello all, We are looking for recommendations for reliable wholesale Mexico DID providers with wide coverage, international reachability and consistent Caller ID delivery. Currently using Voxbone but looking to diversify. Ideal price point is below $2.5 per DID and .003/minute if metered or ~$6/channel if channel based. Also happy to hear about termination vendors that specialize in Mexico routes. Thanks! Aviv

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