August 2016 - VoiceOps - lists.voiceops.org

Maintenance for Performance Technologies SEGway
by scott＠socket.net May 17, 2017

May 17, 2017

We have been using a set of PTI SEGway x201s with point code emulation for a number of years now. We also have an unlicensed spare in stock. The maintenance contract renewals are due and the two quotes I've received are quite high. I know of at least one other company that has chosen to drop the vendor maintenance and take care of that in-house. I would like to hear from anyone that is currently using SEGways and find out what they chose to do for maintenance. I would also be very interested to hear of any bad experiences from chosing the in-house option. Thanks. Scott Stratman Network Facilities Manager SOCKET 573-999-4376 scott at socket.net 1-800-SOCKET-3 www.socket.net

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what is a fair port out fee?
by rbreton＠ucforge.com Aug. 28, 2016

Aug. 28, 2016

Im trying to negotiate a new orig carrier onboard and they have a 10 dollar port out fee. This would be a pretty staggering figure if I had to port out my TN's due to quality or similar issues. I'm not naming names, thats not cool but at the same time before I sign anything it looks like I'm seeing a lot of 1 - 3 dollar port out fees on websites I really want to get this number pushed down but don't want to be unreasonable, I just can't sign something where a port out fee is that high. Whats the norm out there?

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Thinq Toll Free LCR
by nick＠flhsi.com Aug. 22, 2016

Aug. 22, 2016

Anyone have any experience with Thinq's new-ish "Toll Free LCR" product? Pros? Cons? Horror Stories? Nick Olsen Sr. Network Engineer Florida High Speed Internet (321) 205-1100 x106

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Help Finding A Carrier to Port TN's within Lata 332
by bmurray＠transbeam.com Aug. 18, 2016

Aug. 18, 2016

Hello All, We utilize Bandwidth for the majority of our PORTING outside of our CLEC footprint and have yet to come across a coverage issue, until today. Would anyone know a reputable carrier to support PORTING IN TN's within the below LATA, Rate Center? TN information below. NPA/Area Code: 219<http://www.area-codes.com/area-code/area-code-219.asp> NXX Use Type: LANDLINE NXX/Prefix: 253 NXX Intro Version: 1994-02-04 City: MONON<http://www.area-codes.com/city/city.asp?state=IN&city=MONON> New NPA: State: IN<http://www.area-codes.com/state/state-IN.asp> Latitude: 40.8561 County: WHITE<http://www.area-codes.com/county/IN-WHITE.asp> Longitude: -86.8746 County Population: 24643 LATA: 332 ZIP Code: 47959<http://www.area-codes.com/zip-code/zip-code-47959.asp> Overlay: ZIP Code Pop: 2803 Rate Center: MONON ZIP Code Freq: 0 OCN: 0790 Time Zone: Eastern (GMT -05:00) FIPS: 18181 Observes DST: Unknown CBSA Code: Prefix Status: Active Carrier/Company: MONON TELEPHONE CO., INC. --------------------------- Brian J Murray

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Hunt Group "as a Service"
by rafaelpossa＠gmail.com Aug. 16, 2016

Aug. 16, 2016

Hi all, Not sure if this has been discussed here before, I couldn't find any relevant archives. I am looking for an Out-of-Band hunt group solution as a service, and by that I mean a single DID to be used by a hunt group instead of an extension, and the hunt group must be able to call external DIDs, not extensions only. Someone would call whatever DID is assigned, and the PBX would go down a list of numbers to call until someone picks up. My use case is to provide an on-call support line that does not rely on our internal infrastructure or existing phone system. I looked into some of the larger providers like 8x8, self-hosted 3CX, etc... Vonage has this option, but I don't need the whole thing, just this one feature. Any help would be appreciated, thanks! Rafael

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Broadworks AS and XSP API questions
by justin＠credil.org Aug. 10, 2016

Aug. 10, 2016

Hello all, For those of you who develop against the Broadworks AS and XSP APIs, how do you do testing? We know of the online sandbox instances, but they seem too limited to us, and do include many of the features that we need. Have you licensed a lab instance of Broadworks? If so, how did you go about this? Our reseller doesn't seem to understand the question. Or is there some lab instance or temporary/limited license program that we are unaware of? The same question applies to training systems: we would like to be able to train operators on non-live systems, let them learn to screw it up and fix it, but so far the price seems prohitive to doing this. Thanks! -jjrh

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what is the deal with vitelity orig right now?
by reinventingrich＠gmail.com Aug. 9, 2016

Aug. 9, 2016

Anyone having problems with inbound? Anyone willing to shed some light on things our reps can't? -- Cheers, Rich Breton Give a man a program, you will frustrate him for a day;Teach him how to program, you will frustrate him for a lifetime.

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National SMS Issues?
by beckman＠angryox.com Aug. 5, 2016

Aug. 5, 2016

Starting 2 days ago, we saw issues with Broadvox DIDs ability to deliver SMS to two of our carriers. This continues through today. And today, starting around 15:05 UTC, we are seeing issued with SMS deliverability to our DIDs through Bandwidth DIDs. Is anyone monitoring SMS? Is this an SAP or NetNumber issue or another carrier? Just now I got this email from Fairfax County VA 911: A national provider who delivers texts to 9-1-1 to Fairfax County is experiencing service related issues. If you text 9-1-1 and it does not go through, please call 9-1-1. Hearing or visually impaired persons should consider using Virginia Relay Service. Fairfax County will provide an update when the problem is resolved. Follow us on Twitter for updates. https://fairfaxcountyemergency.wordpress.com/2016/08/05/fairfax-county-expe… If you know something, fill us in! Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------

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Gathering cost for incoming toll free to : (844) 203-8059
by anakaoka＠trinet-hi.com Aug. 5, 2016

Aug. 5, 2016

anyone in Alaska or Guam ? I'm trying to see how much I can save on incoming toll free, to do so I need traffic on it. Can you guys do me a favor and call this toll free # : (844) 203-8059 You should get a voicemail and feel free to leave a voicemail if you'd like. I'm just trying to see how much the savings really can be.. Anyone can call this number, please feel free. (844) 203-8059

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IP Telephony Managed Service Provider in the US?
by ghenry＠suretec.co.uk July 31, 2016

July 31, 2016

Hi all, Is there anyone in the US that can offer this for a US based company? Key requirements (from one of our US customers): * US-based redundant PBX hardware. This is largely due to the fact that round-trip times to US-based PBX hardware would induce larger-than-desired delays in the communications link, but relying on trans-Atlantic network links strikes me as hazardous, too. * SRTP and encrypted SIP- preferably with large key sizes (4096 bits) * Flexible device support- primarily Polycom VVX 500 desk sets, but a smattering of other devices and VOIP softphones as well. * Managed- not just hosted- service. When there's a problem, all we do it report it and the provider takes responsibility for restoring service. System and software updates, security audits, etc, are handled proactively without need for us to initiate * Find me-Follow me, preferably user-configurable * Individually addressable desk/mobile extensions * Personal conference rooms, accessible from a 5-digit extension number and a single DID line/IVR setup. No 18-digit dialing requirements for conference rooms. * Call queues with self-serve membership * US and EMEA presence for inbound calling * Reasonably-priced global outbound calling * Music On Hold (Symas can provide content) * HD-Voice and other modern codecs * Voicemail * High-quality system voice prompts. * Shared BLF, preferably user-programmable * Intercom where supported * Call Hold/Forward/Transfer/Ad-hoc conference/Park/DND Extras and nice-to-haves: * REST API for integrating with IDAM solutions * Template-based configuration- ideally used in conjunction with REST API. * Flat-rate pricing, at least provided we stay within some defined level of PBX complexity and size Thoughts? -- Kind Regards, Gavin Henry. Managing Director. Winner of the Best Business ITSP (Medium Enterprise) 2016! http://www.surevoip.co.uk/2016-best-provider OpenPGP (GPG/PGP) Public Key: 0x8CFBA8E6 - Import from hkp://pool.subkeys.pgp.net or http://www.suretecgroup.com/0x8CFBA8E6.gpg

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