June 2017 - VoiceOps - lists.voiceops.org

Wholesale Voice Platform
by jschmidt＠giganection.com July 11, 2017

July 11, 2017

We are searching for a wholesale voice platform provider (broadsoft, metaswitch, etc) and I am reaching out to this list for suggestions. We need to be able to utilize our Origination and Termination providers and E911 provider. We would like to have API access for provisioning from our B/OSS system, but this is not required. We handle both residential voice and business UC services.

8 13

CNAM lookup options for Broadowks (SIP or SOAP)
by paul＠timmins.net June 30, 2017

June 30, 2017

An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/voiceops/attachments/20170630/f9637b36/at…>

1 0

CNAM lookup options for Broadowks (SIP or SOAP)
by matthew＠corp.crocker.com June 30, 2017

June 30, 2017

Hello, I?m looking into getting CNAM lookups working in Broadworks instead of having my Taqua perform SS7 dips. Broadworks supports lookups via SIP or SOAP. I?m testing ezcnam.com via SIP. Broadworks sends the SUBSCRIBE and I get a NOTIFY response. Broadworks then fails on decoding the Calling-Name from ezcnam Does anyone on this list use a CNAM service with Broadworks (R20sp1)? If so, can you send me some contacts for ones that work? Thanks -Matt -- Matthew Crocker Crocker Communications, Inc. President

1 0

Static on Century Link calls
by tglen＠asicentral.com June 29, 2017

June 29, 2017

Hi, I use CL as a 1-800 & LD provider. I've been hearing static and clipping on my calls for over a month now. I've had a ticket open with CL for about a month now and just heard this issue is affecting multiple customers. Has anyone else heard about this ? Thanks Tim

1 0

Blind Transfer Issue to iPhones on Verizon
by david＠ringfree.com June 6, 2017

June 6, 2017

Hi All, We're seeing an issue since 6/1/17 where blind transfers from an external number to iPhones on Verizon Wireless don't ring the iPhone. Has anyone else seen this? Scenario: External caller dials in. Blind transfer is done to the Verizon iPhone. The iPhone never rings. External caller dials in. Warm transfer is done to the Verizon iPhone. The iPhone rings. Internal caller dials the Verizon iPhone and the iPhone rings. We've never seen this issue until 6/1/17. Has anyone else had complaints? Thanks David -- David Wessell *Co-Owner*, Ringfree Communications, Inc. [image: Ringfree Communications Logo] <http://www.ringfree.com/> Phone: (828) 575-0030 x101 <82825750030> Email: david at ringfree.com Website: www.ringfree.com 824 Locust St. Suite 200 Hendersonville, NC 28792 [image: Twitter] <https://www.twitter.com/RingfreeCom> [image: Facebook] <http://www.facebook.com/Ringfree> [image: LinkedIn] <http://www.linkedin.com/company/ringfree-communications-llc> How was your experience? Tell us by taking our Customer Service Survey <https://www.supersimplesurvey.com/Survey/16842/signature/>. *Confidentiality Note: * This e-mail and any attachments are confidential and may be protected by legal privilege. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of this e-mail or any attachment is prohibited. If you have received this e-mail in error, please notify us immediately by returning it to the sender and delete this copy from your system. Thank you for your cooperation.

7 9

How do you update/manage your notification contacts?
by caalvarez＠gmail.com June 1, 2017

June 1, 2017

We're at the point where we really need to clean up and update our notifications contact list (people to notify of outages, changes, etc). I'm curious what people here use. We use Freshdesk for our support tickets, and that was a good list to start with, but as employees change it wouldn't get updated necessarily. Something we can simply pay for and outsource is ideal. We're an open source company, but time is a precious resource right now.

6 14