September 2017 - VoiceOps - lists.voiceops.org

Broadworks / High cost rate center blocking
by matthew＠corp.crocker.com Sept. 26, 2017

Sept. 26, 2017

VoIP hacking is a way of life these days, I swear I think there is an Olympic sport for hacking now. By default we block all international calls on users (011 dialed) and will enable using auth codes or outright if the customer insists and bears all potential costs. That has significantly reduced / eliminated international toll fraud on our switch. Now, we see fraud going to NANP (1+ dialed) high cost ratecenters/NPANXXs. Is there a list of the high cost NPA-NXXs or should I just go through my upstream carriers rate deck and sort by $$/MOU? Does anyone know how to mark the high cost NPA-NXXs in the Broadworks Network Server so the calls are marked as high cost / expensive? Then I can treat them as international and block or require an auth code. -Matt -- Matthew Crocker Crocker Communications, Inc. President

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SS/CN on SP SIP Trunks
by slocoach＠gmail.com Sept. 25, 2017

Sept. 25, 2017

Greetings, I'm looking for SP in-house BCP, and/or awareness of a SP to SP scoped BCP (ala SIP Connect) for SS/CN configuration. We are running POLQA for A/B trunk quality testing against two LD providers. One trunk was coming back as ?worse?, and the root cause was trunk/provider B had SS/CN enabled such that the silent bits of the reference recording were getting a hiss/Comfort-Noise added. ? Now we're in the throws of a healthy debate around the utility and support for SS/CN on our trunks. I've historically been of the mindset you disable that stuff - largely due to dubious implementations causing voice clipping. But I know not to generalize based on personal experience, and I've seen some vendors have SS/CN enabled by default. Thanks in advance for your feedback and perspective on the matter! BR, Russ

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All Circuits Busy?
by peeip989＠gmail.com Sept. 22, 2017

Sept. 22, 2017

I realize this is a bit of a fishing expedition, but is anyone seeing an recent increase of all circuits busy conditions over the last week or know of any PSTN trunk capacity problems? Unfortunately, I can't be more specific because we are seeing an uptick but doesn't seem isolated to any one of our PSTN carriers. It is also not isolated to any one geography. Thanks

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SMS Platform
by ryandelgrosso＠gmail.com Sept. 21, 2017

Sept. 21, 2017

The last time i spoke with them on the topic, the SMPP module for AMS had not made GA yet. I stopped waiting and built it myself for use with Ejabberd along with custom auth etc. The Metaswitch EAS does SMPP for MWI but nothing else. A quick search in their KB shows only SMPP for MWI support on the EAS. not really anything else. I had looked at MMS as well, just had not built it out as there hasnt been a well formed enough use case. MMS + XMPP is a little harder as you need to store the mime body somewhere, and then there is the issue of XMPP client fragmentation. the base XEP spec is too bare bones so the client ecosystem doesnt give you a strong enough guaranteed minimum feature set. That really means you need to either roll up your own XMPP endpoint to support handling the mime bodies in a sane fashion, or you wind up with oddly broken workflows that leave a sub-par customer experience. Ive also considered using SIP (counterpath, zoiper, acrobits) and various flavors of http based mechanisms. Again it comes back to how much ecosystem do you want to have to deploy for this. So far the leading prospect is the matrix protocol but its missing some key components (its a very young project) before its ready for multi-tenant prime time. On 9/21/2017 11:05 AM, Colton Conor wrote: > Ryan, > > Doesn't Metaswitch's Accession product already have SMPP from > Metaswitch? We down use Metaswitch, but when talking to the SEs they > explained that Metaswitch already support SMS messages with Accession. > > What about MMS messages? > > We are in the same boat. We user bandwidth.com <http://bandwidth.com> > which has both SMS and MMS enabled numbers, but we don't have any real > way for our clients to view/send these messages. Even the big guys > like Broadsoft does not have this functionality?which is > surprising?since there are numerous?wholesale number companies like > bandwidth offering message enabled numbers, APIs, and standard SMS/MMS > protocols to support this. > > Dialpad has done this. > > > On Thu, Sep 21, 2017 at 12:30 PM, Ryan Delgrosso > <ryandelgrosso at gmail.com <mailto:ryandelgrosso at gmail.com>> wrote: > > I have written applications for Metaswitch / Accession messenger / > Ejabberd (XMPP to SMPP) to do this, expecting that users would > have an XMPP client on the desktop/mobile to handle the messages. > > There isnt much out there commercially to do this though. > > Feel free to ping me off list if its something you're interested > in discussing. > > -Ryan > > > On 9/21/2017 6:47 AM, Shripal Daphtary wrote: >> We?re looking for this also. We use bandwidth and vi for sms >> enabled numbers and we have a smsc, but are looking for app dev >> to deliver the messages to pc/chrome app/mobile app. >> >> Thanks, >> >> Shripal >> >> On Sep 20, 2017, at 6:23 PM, Jason Schmidt >> <jschmidt at giganection.com <mailto:jschmidt at giganection.com>> wrote: >> >>> Does anyone know of an SMS platform or software that would >>> allows us to use our own carrier (Inteliquent) for SMS/MMS and >>> have a web portal for our users to send/receive SMS messages >>> both from their cell phones like Google Voice and to email. >>> >>> _______________________________________________ >>> VoiceOps mailing list >>> VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> >>> https://puck.nether.net/mailman/listinfo/voiceops >>> <https://puck.nether.net/mailman/listinfo/voiceops> >> >> >> _______________________________________________ >> VoiceOps mailing list >> VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> >> https://puck.nether.net/mailman/listinfo/voiceops >> <https://puck.nether.net/mailman/listinfo/voiceops> > > > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> > https://puck.nether.net/mailman/listinfo/voiceops > <https://puck.nether.net/mailman/listinfo/voiceops> > >

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Carrier Voicemail Platforms
by ciscoplumber＠gmail.com Sept. 21, 2017

Sept. 21, 2017

We are in the market for a new voicemail platform. This vm platform would be carrier grade for a ILEC/CLEC that uses a variety of TDM and SIP switches. We want something feature rich that is SIP based. Our current softswitch platform that we are growing is Broadworks. We would probably want to start around 50K mailboxes but with the ability to grow much larger as we consolidate voicemail systems. This space is pretty unfamiliar to me so I was wondering if anyone can share which companies I can begin to research. We are open to on-prem and hosted (price would be a major factor on the viability of hosted). Also, if you have recommendations to share or know of any research papers that compares vendor offerings I would much appreciate it. Thanks, Jeff

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SMS Platform
by jschmidt＠giganection.com Sept. 21, 2017

Sept. 21, 2017

Does anyone know of an SMS platform or software that would allows us to use our own carrier (Inteliquent) for SMS/MMS and have a web portal for our users to send/receive SMS messages both from their cell phones like Google Voice and to email.

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Possible Windstream - Broadsoft misconfiguration?
by mwiles＠akabis.com Sept. 21, 2017

Sept. 21, 2017

Hey all, Anyone on here that's part of Windstream's Broadsoft deployment group? We're running into a problem where it appears there could be a misconfiguration on a switch. In the initial INVITE message we're receiving, the Diversion header contains the To number - and this is causing our Metaswitch some heartburn in some specific cases (not to our customers). Any assist would be greatly appreciated! Mark INVITE sip:+1706288XXXX at xxx.xxx.xxx.xxx:5060 SIP/2.0 Via: SIP/2.0/UDP xxx.xxx.xxx.xxx:5060;branch=z9hG4bK00B105cb36f4579bb83 From: "ABC" <sip:+1803279XXXX at xxx.xxx.xxx.xxx>;tag=gK00200ada To: <sip: <sip:706288XXXX at xxx.xxx.xxx.xxx> 706288XXXX at xxx.xxx.xxx.xxx> Call-ID: 1191215837_100642076 at xxx.xxx.xxx.xxx <mailto:1191215837_100642076 at xxx.xxx.xxx.xxx> CSeq: 866803 INVITE Max-Forwards: 70 Allow: INVITE,ACK,CANCEL,BYE,OPTIONS Accept: application/sdp Contact: "ABC" <sip:+1803279XXXX at xxx.xxx.xxx.xxx:5060> P-Asserted-Identity: "ABC" <sip:+1803279XXXX at xxx.xxx.xxx.xxx:5060> Diversion: <sip:+1706288XXXX at xxx.xxx.xxx.xxx:5060>;privacy=off;screen=no; reason=unconditional; counter=1 Supported: replaces Content-Length: 281 Content-Disposition: session; handling=required Content-Type: application/sdp

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Carrier Voicemail Platforms
by ed＠erobbins.com Sept. 21, 2017

Sept. 21, 2017

I did and it's Surgemail. What you need to understand is that voicemail is nothing more than email stored on a mail server. I'd be happy to discuss the finer points with you if you want to PM me. Ed On 09/21/2017 09:42 AM, Jeff Anderson wrote: > Ed, > > Can you share which vm platforms you use with broadworks? > > Thanks, > > Jeff > > On Thu, Sep 21, 2017 at 8:34 AM, Ed Robbins <ed at erobbins.com > <mailto:ed at erobbins.com>> wrote: > > It depends on what you mean by a vm platform. I manage several vm > platforms tied to Broadworks systems and I'm using the mail server > Surgemail by NetWin, http://netwinsite.com. > > You can not go wrong with this platform with Broadworks, it's > feature rich, easy to manage, and trouble free. Between the two > systems that I work with, there's approximately 400K vm accounts > configured. > > Ed > > > On 09/21/2017 09:23 AM, Jeff Anderson wrote: >> We are in the market for a new voicemail platform. This vm >> platform would be carrier grade for a ILEC/CLEC that uses a >> variety of TDM and SIP switches. We want something feature rich >> that is SIP based. >> >> Our current softswitch platform that we are growing is >> Broadworks. We would probably want to start around 50K mailboxes >> but with the ability to grow much larger as we consolidate >> voicemail systems. >> >> This space is pretty unfamiliar to me so I was wondering if >> anyone can share which companies I can begin to research. We are >> open to on-prem and hosted (price would be a major factor on the >> viability of hosted). >> >> Also, if you have recommendations to share or know of any >> research papers that compares vendor offerings I would much >> appreciate it. >> >> Thanks, >> >> Jeff >> >> >> _______________________________________________ >> VoiceOps mailing list >> VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> >> https://puck.nether.net/mailman/listinfo/voiceops >> <https://puck.nether.net/mailman/listinfo/voiceops> > _______________________________________________ VoiceOps mailing > list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> > https://puck.nether.net/mailman/listinfo/voiceops > <https://puck.nether.net/mailman/listinfo/voiceops> >

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SMS Platform
by orenyny＠gmail.com Sept. 20, 2017

Sept. 20, 2017

Jason, We are working on something like that. If we can get your specs we will adjust it to fit your needs. Feel free to contact me directly to discuss it. Regards, Oren On Sep 20, 2017 6:29 PM, "Glenn Geller (VDOPh)" <ggeller at vdo-ph.com> wrote: Hi Jason, Vitelity (Onvoy owned, as well as Intelliquent) already has this in place, or at least a web facing version, and SMS <--> Email services. Maybe you can get access to this? Nothing standalone that we've seen, and have looked as well in the last several years. Thanks, *Glenn @VDOTel* On Wed, Sep 20, 2017 at 3:23 PM, Jason Schmidt <jschmidt at giganection.com> wrote: > Does anyone know of an SMS platform or software that would allows us to > use our own carrier (Inteliquent) for SMS/MMS and have a web portal for our > users to send/receive SMS messages both from their cell phones like Google > Voice and to email. > > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > > _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

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Generalized call failures
by rdawson＠alliedtelecom.net Sept. 18, 2017

Sept. 18, 2017

Anyone seeing a lot of generalized call failures? We are getting back a lot of 404 and 486s from multiple carriers as well as failures to the same numbers via various cell carriers. Thanks, Rob

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