January 2018 - VoiceOps - lists.voiceops.org

Automated Test Tool recommendations
by peeip989＠gmail.com Feb. 1, 2018

Feb. 1, 2018

I'm looking for recommendations for automated test tools for testing call flows. We use sipp today and it gets the job done but it's a little cumbersome to set up and not quite what I need going forward. We could (and might) write one but that would be as expensive as buying one, so I'm hoping there's one that fits my wants. In an ideal world, this magical box would: 1- support standards-based SIP/RTP in-band and out of band DTMF, and TLS and SRTP 2- be simple to set up different call flows, including interactive calls (with tone detection) 3- can store 100's of pre-defined call flows for future use 4- can select some or all to be used in a test case to run in sequence or simultaneously 5- can be scheduled to run a test case 6- Can set thresholds for PDD, etc 7- Outputs a meaningful, easy to read report of success and failure, including reason for failure 8- Can simulate bad calls, if desired 9- be able to interact with API's for click-to-dial, presence, etc (Not required but would be a nice add) 10- Bake brownies every afternoon (hey, a guy can dream) Are you using (or selling) anything that fits this description? Thanks, Pete

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Troubles with Comcast
by voiceops＠ics-il.net Jan. 25, 2018

Jan. 25, 2018

I apologize in advance for I am new to this level of voice. I'm sending calls to the local tandem and I'm getting all circuits are busy when I call a Comcast number (or one ported to Comcast). Calls to those numbers work from other places (like my cell phone). Calls to other carriers on that tandem work. How can I reach someone at Comcast to troubleshoot this? We're using the Metaswitch platform. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

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T-Mobile DTMF issue
by caalvarez＠gmail.com Jan. 25, 2018

Jan. 25, 2018

We are having a problem with calls coming from T-Mobile dropping the call immediately when they select an auto-attendant option. Only from them, and we've tested the other three majors as well as some landlines. Anyone heard of this? Ideas?

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Broadworks / Merging calls with Voipmon
by matthew＠corp.crocker.com Jan. 23, 2018

Jan. 23, 2018

Hello, We currently have Broadworks/AcmePacket handling calls to/from customers. We have a couple VoipMon sensors running watching all traffic inside/outside our SBC. Currently calls are presented in VoipMon as two different calls (PSTN -> Broadworks & Broadworks -> Polycom) or (Polycom -> Broadworks & Broadworks -> PSTN). The Call-id on each call is different, Broadworks generates a new SIP Dialog for the call. If the customer has a hunt group there could be several INVITEs going out to multiple phones, all with different Call-Id. Does anyone know of a way to get VoipMon to merge the calls into a single CDR/SIP Diagram? Is there a way to configure Broadworks to embed the original Call-Id in the new INVITE (Parent-Call-Id Header)? I?m running R20sp1 Thanks -Matt -- Matthew Crocker Crocker Communications, Inc. President

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911 testing
by caalvarez＠gmail.com Jan. 21, 2018

Jan. 21, 2018

Do you have your customers do a 911 test? And if so, what procedure do you advise? Some cities don't care if you call 911 and say it's not an emergency, others, like NYC, will flip their shit (I've been told). I'm updating all of our new-client testing docs and trying to figure out a solution that works anywhere.

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Innomedia MGCP
by voiceops＠ics-il.net Jan. 8, 2018

Jan. 8, 2018

My initial message (LNP related) didn't make it and is no longer relevant during my list troubleshooting, so I'm going to ask about something else. I am looking for users of Innomedia MGCP devices, specifically the MTA6328s (various port sizes). I've tried various tactics, but Innomedia is not providing any support of any kind for their MGCP devices. I cannot buy support, they will not give anything away. I'm just looking for documentation and a more recent firmware version. They wouldn't send me anything. I recently took over a network with a bunch of these units and I'm in fire-putting-out mode. Once I get the fires put out, I'll be ordering some new units of something. Guess what manufacturer isn't going to be in the running due to their quality of support. Anyway, feel free to offlist me if you have these things available. I literally have exhausted any other way including working with Innomedia. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

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Neustar Port PS Alternative?
by robert.j＠bendtel.com Jan. 2, 2018

Jan. 2, 2018

Nuestar's Port PS is now a paid service and I have been tasked with finding quotes for competing services. Iconectiv was my first choice, but I have been informed their tool is not yet available. What other options are out there?

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