April 2019 - VoiceOps - lists.voiceops.org

SPA112 ATA to Buzzer
by acunningham8301＠gmail.com April 13, 2019

April 13, 2019

We have a client who has a buzzer in their shop connected to an SPA112. This is part of the huntgroup on inbound calls to the main number. The issue is that it is supposed to follow the standard ring cycle and it no longer does. Used to be connected to an analog port of an Avaya IP Office. It is an old AC powered one. Connected to the ATA, it buzzes for half a second maybe then waits till the following ring. We've tried changing the ring voltage on the ATA with no luck. Anyone have any suggestions? Maybe even another product to try? (sub $100 range).

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SIP - Preserving original source number in redirected call
by calvine＠gmail.com April 12, 2019

April 12, 2019

I'm faced with a Lawful Intercept scenario for SIP call forwarding which requires the forwarded call to contain the original source and destination numbers. The source number may or may not be changed on the forwarded leg. I see how the original called number can be preserved in Diversion or History-Info, but how do I preserve the original source number? Is there an RFC for this that I missed, or misunderstood? Is it as simple as using PAI for the forwarded A-number and From for the original? I'm concerned the wrong number might appear to the called party.

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Dealing with a spammer?
by aaron＠heyaaron.com April 12, 2019

April 12, 2019

For the last few hours I've been getting calls and texts from 800-636-7230 telling me my phone number has been compromised. When I call that number, they answer with variations of "IRS Call Center" and then proceed to ask for name, address, social, etc to verify my account. I've never dealt with spammers who have an 800 number and am clueless on locating the carrier to report it. (Not to mention I'm already bored of queuing up 100 calls to their number and automatically conferencing them in to an echo test or speaking clock.) Any pointers? -A

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SIP Paging
by darin.steffl＠mnwifi.com April 11, 2019

April 11, 2019

Hey guys, For old amplified paging systems, do you recommend Snom PA1 or something different? I see this device being fine for one little speaker using the built-in amplifier or using the line out to an amplifier feeding one or more larger speakers. What are you guys using to interface a SIP system to an analog PA system? Thanks -- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>

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International (Non-US/Canada) Termination Providers
by ivan.kovacevic＠startelecom.ca April 8, 2019

April 8, 2019

Hello, We have been struggling to find good international routes. We mostly handle contact centre traffic in NA and do not have much traffic ($500ish per month) internationally, but it has been exceedingly painful to manage. We've tried a couple of carriers (Level3 - expensive and bad, TATA - cheaper but bad and will randomly block traffic, couple of CLECs who also offer A-Z). Financially it's not worth the hassle and managing the providers, but our contact centre clients do need to be able to make non-contact centre international calls on occasion, so we have to support it. Any suggestions? <http://www.startelecom.ca> *Ivan Kovacevic* *STAR TELECOM* *www.startelecom.ca <http://www.startelecom.ca>* -- NOTE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by replying to this email, and destroy all copies of the original message.

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Hotel Phone
by kuylenj＠eastex.com April 5, 2019

April 5, 2019

I've never heard of any other 911 requirement for hotel or business phones outside of not have to dial 9 to dial 911, ie 9911. Kari's Law. Can anyone provide a link with more information? Thanks. Important/Confidential: This communication and any files or documents attached to it are intended only for the use of the person(s) or entity to which it is addressed. It contains information that may be confidential and exempt from disclosure under applicable law. If you are not the intended recipient of this communication, you are hereby notified that the copying, disclosure, distribution, storage, retransmission or other use of this communication is strictly prohibited. If you have received this communication by mistake, please notify the sender immediately and destroy all forms of this communication (electronic or paper).

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[outages] flowroute increased 2400 percent belgium ?
by beckman＠angryox.com April 5, 2019

April 5, 2019

An interesting method to avoid calls while there is a known outage. Increase rates by 24x and hope nobody uses it! Maybe that rate puts Belgium in a rate that will fail for everyone. Creative, though bizarre. Izzy -- how did you notice? Curious what monitoring you might have in place for such major changes. On Fri, 5 Apr 2019, Ryan Collins via Outages wrote: > Received a notification from Voxbone this morning regarding a large network outage in Belgium: > > Dear Customer, > > We're currently investigating a network outage in Belgium and we're working on a quick resolution. > > We are sorry for any inconvenience this may cause. Please open a ticket and refer to superticket # 192462 if you need more information on this issue. > > > > >> On Apr 5, 2019, at 13:53, Izzy Goldstein - TeleGo via Outages <outages at outages.org> wrote: >> >> One of our divisions was using flowroutes for international termination >> and we noticed prices to Belgium increased by about an astonishment %2400 >> >> did anyone else notice this ? >> >> who are you using for International Termination ? >> >> who else has the fraud protection like they use ? >> >> -- >> Izzy Goldstein >> Chief Technology Officer >> Main: (212) 477-1000 x 2085 <tel:(212)%20477-1000> >> Direct: (929) 477-2085 <tel:(929)%20477-2085> >> Website: www.telego.com <http://www.telego.net/> >> >> <http://www.telego.com/> >> >> Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. >> >> TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w> >> _______________________________________________ >> Outages mailing list >> Outages at outages.org >> https://puck.nether.net/mailman/listinfo/outages > > --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------

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flowroute increased 2400 percent belgium ?
by igoldstein＠telego.net April 5, 2019

April 5, 2019

One of our divisions was using flowroutes for international termination and we noticed prices to Belgium increased by about an astonishment %2400 did anyone else notice this ? who are you using for International Termination ? who else has the fraud protection like they use ? -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com <http://www.telego.net/> <http://www.telego.com/> Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>

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Hotel Phone System
by colton.conor＠gmail.com April 4, 2019

April 4, 2019

Anyone have recommendations on brands and models to deploy for a hotel? We use Broadsoft as our voip switch, but the though of using standard licenses for a 100 room hotel would be expensive in monthly license cost alone. Hotel only wants 10 phone lines, so we are thinking about providing an onsite PBX with 10 SIP trunks as the input.

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Kamailio Managed Cloud
by abalashov＠evaristesys.com April 1, 2019

April 1, 2019

For immediate release: ATLANTA, GA (1 April 2019)--Following its long tradition of forward-thinking innovation in open-source Real-Time Communications (RTC), the leadership of the Kamailio SIP server project (formerly known as OpenSER) has launched the Kamailio Managed Cloud (KMC). Alex Balashov of Evariste Systems and Fred Posner of The Palner Group were among several key North American stakeholders on hand to discuss it further. As Posner told us, "Kamailio Managed Cloud is a new, best-of-breed managed Kamailio hosting environment. We provide elasticity by leveraging human capital. Using our patent-pending Orchestration Turk system, our managed cloud technicians will purchase your SuperMicro bare-metal server, known as a KamBox, drive to the data centre, and rack-and-stack it on demand -- all in response to a SOAP API call! And when you want to remove your on-demand KamBox, just issue a 'delete' operation and we will decommission the hardware -- live!" "Dedicated KamBox colocation really puts the Management in Managed Cloud," emphasised Balashov. "But that doesn't mean we keep the customer out of the loop. We are using the most modern XMLHttpRequest and 'AJAX' techniques to provide a real-time dashboard with KamBox status to all users, though it will not work with Internet Explorer 6 -- we're addressing that." "Anyway, there are numerous other cloud platforms out there, many of which rely on virtualisation and automated orchestration and the like. It really takes the human touch out of the equation and gives the short shrift to quality, while also taking away jobs. And besides, how can a so-called 'virtual' machine be truly carrier-grade?" Kamailio Managed Cloud launched in two principal regions today -- US-EAST-1, located in Jacksonville, Florida, USA, and EU-CENTRAL-1, based in the booming tech hub of central Europe and birthplace of OpenSER: Berlin, Germany. Unnamed sources tell us that strategic expansion is planned for several other regions, including Flint, Michigan, USA. The mechanics of Kamailio Managed Cloud have invited questions about how other elastic cloud resources are managed, more especially elastic storage. According to KMC senior management, storage is provided via a mechanism developed by ASIPTO StorageWorks. ASIPTO chief Daniel-Constantin Mierla was on hand at the KMC launch to explain: "It's very easy. When a customer requests more space with a simple and lightweight SOAP call with just a little custom XML namespaces, then depending on the region, Fred or I receive an SMS on our smartphones from our advanced PHP backend and drive to the data centre to insert another hard drive into one of the KamBox's several drive bays. We are using the latest in advanced mobile communications, SMS, to ensure fastest response time. Of course our service level is comprehensive and includes Managed Partition Table Labelling and Managed LVM Insertion. Also there is optional Managed Filesystem Formatting for a complete portfolio of managed services. ASIPTO StorageWorks moves at the speed of global e-business. Just text us your desired filesystem layout and partitioning scheme. It is really that easy!" When asked about business focus, marketing turnaround veteran Henning Westerholt, Executive Vice President of Business Development for KMC responded: "Our target customer is a socially conscious Millennial-run corporation or start-up who see value in the unique blend of managed services and an artisanal, hand-crafted, organic approach that is compatible with social justice and takes a people-centric view." Asked to elaborate upon his vision of social justice, Westerholt added: "Virtualisation, orchestration and auto-scaling take the people out of the equation, and Kamailio is, in the end, about people, as communication in general is about people. What would it be without the people? Moreover, these mechanisms take away gainful opportunities from hard-working university graduates. Kubernetes, Docker Swarm, VMWare, and KVM contravene the social policy objective of full employment." At press time, Posner, who also heads up KMC Labs North America, was said to be lending his pioneering business vision and knack for seeing around technology trend corners to intensive work on next-generation, bleeding-edge functionality for KMC. While Posner was tight-lipped about the specifics, he did state that the 'dispatcher' module is slated to be deprecated in favour of a "human load-balancing approach to SIP requests that is both cloud-native and eco-conscious". Industry analysts agree that protocol-aware load-balancing strategies are complicated and that the application of human judgment to the problem represents a fertile field for dynamic innovation and investment. Reports from regional press confirm that KMC Labs are in the process of building a fullfilment centre for this innovative offering, said to be branded "Central Switchboard", at an undisclosed site in Bangladesh, where thousands of "Load Balance Operator" jobs have been advertised in and around the Dhaka market. -- Alex Balashov | Principal | Evariste Systems LLC Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free) Web: http://www.evaristesys.com/, http://www.csrpswitch.com/

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