Is there anyone at Charter/Spectrum (Oregon area) that can help with a port
out?
It's been rejected 5 times now.
Every time I call in, the rep gives me a slightly different variation of
the address to re-submit.
The winning carrier keeps getting rejected and asks for a CSR copy.
Charter/Spectrum flat-out tells me "we don't do CSR reports for small
business customers" and then proceeds to give me a slightly different
version of the address every time I call in.
They absolutely refuse to let me talk to or communicate with the team that
actually makes the accept/reject decision to find out why. They simply say
"it was rejected because of the address".
I've spent hours on the phone over the last few weeks and I'm getting
nowhere.
Thanks,
-A
