The recommended definition for Ring Answer is listed below: <alertInfo voIpProt.SIP.alertInfo.1.value="Ring Answer" voIpProt.SIP.alertInfo.1.class="4" /> <RING_ANSWER se.rt.4.name="Ring Answer" se.rt.4.type="ring-answer" se.rt.4.timeout="2000" se.rt.4.ringer="2" se.rt.4.callWait="6" se.rt.4.mod="1"/> The alertInfo.1.class in this example is set to 4. As you can see the 4 corresponds to the se.rt.4 ring type. You can replace 4 with some other number to specify a different ring type. More details for all the options are available here: http://www.voip-info.org/wiki/view/Polycom+auto-answer+config Todd Wolf President / COO Office 207.591.6900 Direct: 207.591.6902 Fax: 207.591.6919 twolf at voipnettechnologies.com www.voipnettechnologies.com * * * * * P Save Paper - Do you really need to print this e-mail? Confidentiality Notice: This email message, including any attachments, may contain confidential and privileged information and is for the SOLE use of the intended recipient(s). Any unauthorized review, use, disclosure or distribution of this email and/or its attachments is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy/delete all copies of the original message. ________________________________ From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Peter Fabian Sent: Monday, June 21, 2010 5:39 PM To: voiceops at voiceops.org Subject: [VoiceOps] Auto-answer on Polycom phones Has anybody had any success trying to get polycom phones to auto-answer without being sent an alert-info header? I am trying to get 1 line on my polycom 550 to auto-answer every call every time. Any thoughts Thanks in advance. Peter Fabian | Senior Voice Engineer | Telesphere | P: 4803857059 | F: 4803857079