It happens to us all the time with our Polycom phones, but only when the user's Polycom is in speakerphone mode. If you press the mute key while in speakerphone mode and then dial the DTMF digits, the problem never occurs. -N On Tue, Mar 16, 2010 at 6:29 AM, Dawson, Robert <robert.dawson at mindshift.com
wrote:
I?ve got a customer that is experiencing issues with DTMF recognition when utilizing Webex Conference services. I have adjusted DTMF length and level to the point that it is causing issues with some other services but they are still reporting failures. I can intermittently replicate the issue as well. Anyone experience anything similar? Thoughts?
Robert Dawson - MCSE, MCTS Microsoft Exchange 2007
NOC 3/VoIP Engineer
mindSHIFT Technologies, Inc. 3975 Fair Ridge Drive, Suite 200 South - Fairfax, VA 22033
Tel: 571-432-4010 Cell: 571-234-2621
www.mindSHIFT.com <http://www.mindshift.com/>
[image: Signature_Line 'S' for #1 ranking] *Ranked #1 in managed IT services by MSPmentor**?*
Boston - New York City - Philadelphia - Washington DC
*We make IT work for your business?*
P* *Please consider the environment before printing this e-mail
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops