
i dont think its a "verizon iphone" issue, i cant see how you doing a blind vs a "warm" transfer compare your two invites to the upstream carrier, maybe when you do a blind transfer it has some bad headers or information in some parameters etc On Mon, Jun 5, 2017 at 11:35 AM, David Wessell <david at ringfree.com> wrote:
Hi All,
We're seeing an issue since 6/1/17 where blind transfers from an external number to iPhones on Verizon Wireless don't ring the iPhone. Has anyone else seen this?
Scenario: External caller dials in. Blind transfer is done to the Verizon iPhone. The iPhone never rings. External caller dials in. Warm transfer is done to the Verizon iPhone. The iPhone rings. Internal caller dials the Verizon iPhone and the iPhone rings.
We've never seen this issue until 6/1/17. Has anyone else had complaints?
Thanks David
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