Is the Allworx WAN port on a public IP or are you NATing the Allworx through a firewall? On Jul 19, 2011, at 9:49 AM, Ujjval Karihaloo wrote:
Call from PSTN to our Broadsoft/ACME to Customer SIP Trunk/Allworx
Allworx forwards/followme call back out (to a cell phone) the same SIP trunk to us and we terminate to the PSTN (cell phone)
PSTN cell phone answers and Allworx plays announcement - press 1 to answer the call.
PSTN cell phone presses 1 to answer the call following which there is no audio in either direction.
In the packet capture between Allworx and my ACME (access SIDE) - I see RTP flowing, I also see RTP flowing between ACME and my Upstream carrier who terminated the call..and inbound carrier who delivered the inbound call to me.
-----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Alex Balashov Sent: Tuesday, July 19, 2011 10:43 AM To: voiceops at voiceops.org Subject: Re: [VoiceOps] Allworx Followme - no audio issue
On 07/19/2011 12:40 PM, Ujjval Karihaloo wrote:
Hi All:
We have a customer with Allworx PBX that is setup for followme on an extension that forwards to a call Phone. When the call gets forwarded, back out the SIP Turnk intous, the allworx has answer confirmation which the followme/cellphone hears fine, when the followme cell phone presses 1 to accept the call, all audio is lost both ways. Call stays up until disconnected. The Allworx sends a REINVITE after the "1" is pressed.too
Anyone seen this behavior with ACME and Allworx and any remedies.
Well, what exactly is the SIP flow?
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