May 23, 2017
3:37 p.m.
On 5/23/2017 4:18 PM, Richard Jobson wrote:
If the speech quality impairment is associated with the endpoint itself or any part of their headset gear, cabling etc. then monitoring on the IP packet network will not analyze this
Of course you're right. But heck, if the problem doesn't manifest at the monitoring system in the clients local network, then you kinda know where the problem is, right? :-) I don't argue your points about POLQA and such, but voipmonitor makes it pretty easy for me to identify root causes of client complaints kinda quickly.