On 6/10/13 1:33 PM, My List Account wrote:
I thought only we had customers that did that crap. We have one customer that spends 3-4 days trying to tell us what he needs help with. He never types anything in the message body, just the subject line. It kind of goes like this over a few days.
Help Can't dial out Your stuff broken fix now
We have customers who call us on-net complaining that they can't call out, as well as some who email us complaining that they can't send email. Most of the time they're calling a bad number or emailing to a bad address, but it's somehow our fault. -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV