On Tue, Jun 5, 2012 at 10:18 AM, Adam Baird <abaird at telesphere.com> wrote:
Thanks all,****
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The justification for a premises based device is to allow the customer to manage their own live source however they please without having to engage us. An ATA in this case is a simple solution with a small footprint, low cost and simple administration.****
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For those who ask why we wouldn't just build it with Asterisk, I would say that it is primarily a matter of resource allocation. It is often simpler to perform an interop on an existing device and deploy it than it would be to build a new service, even if it is ?just Asterisk? (specially given that we are not an Asterisk shop).****
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Asterisk itself is definitely not easy to work with and manage. However there are variants like AsteriskNOW which self-install from an ISO with no tech knowledge, then are managed from a simple web UI. We are an Asterisk shop, but when we deploy anything custom with customer self-management, it is on AsteriskNOW. Another option is the Asterisk Appliance. Hardware appliance with Asterisk that's pretty cheap (relative to the size of deployment you're talking about) with full support and no install of any software required. -- Carlos Alvarez TelEvolve 602-889-3003