[VoiceOps] Help Navigating AT&T call trees that go nowhere

On 10/19/22 14:41, Shawn L via VoiceOps wrote:

We've tried to call pretty?much every number we have and gotten nowhere.? Either the person can't help and transfers us to a place that can't help, or they give us a new 800 number to call.? In one instance the new 800 number was a medical facility, not AT&T.

You actually expect the phone company to have working phones?

Does anyone have a way to actually reach someone?

If I recall correctly, it's "Reach out and touch someone." Good luck. It's gotten progressively worse over the past several years. -- Jay Hennigan - jay at west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV