Dec. 14, 2011
9:34 a.m.
On Wed, Dec 14, 2011 at 8:14 AM, Keith Croxford <kcroxford at telesphere.com>wrote:
Carlos ?****
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**1. **Call their Business Operations Center @ 866-291-2262. This should get you to someone in their Phoenix Office. 50% of the time this number will be answered by someone in Tier 3. Tier 3 has the ability to clear the CNAM cache and redip.
Keith, that was excellent info, and it worked, quick and easy. Thanks! Do you know what their CNAM game is, and how they end up with invalid data? I can understand caching in order to be cheap, but getting incorrect data assigned to a number seems...impossible... -- Carlos Alvarez TelEvolve 602-889-3003