What type of IP Phone? Make/Model? Do you have any problems when making outbound calls from that phone directly? What type of server are you using for call control; Broadsoft, Call Manager? Have you tried to forward without adding the 9 in front of the number? John Sleen Manager Service Delivery and Engineering On Thu, Aug 20, 2009 at 10:02 AM, <Rod.Dossouvi.CTR at dot.gov> wrote:
I am forwarding from IP phone.
*Rod Dossouvi*
Sr Network Engineer
INDUS Corporation FHWA, USDOT 1200 New Jersey Avenue South East Washington, DC 20590 Direct 202-366-9028
Mobile 240-422-4588
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*From:* John Sleen [mailto:johnsleen at gmail.com] *Sent:* Thursday, August 20, 2009 10:54 AM *To:* Dossouvi, Rod CTR (FHWA) *Cc:* VoiceOps at voiceops.org; rod.dossouvi at gmail.com *Subject:* Re: [VoiceOps] Call forwarding issue
Are you forwarding from a PBX, IP Phone, some other call control platform?
John Sleen Manager Service Delivery and Engineering
On Thu, Aug 20, 2009 at 8:52 AM, <Rod.Dossouvi.CTR at dot.gov> wrote:
user is trying to have calls forwarded to her cell phone. When enters: 9-xxx-xxxx, local callers get forwarded fine, but long distance callers get an error. Alternatively, when user enters: 9-1-615-xxx-xxxx, long distance callers can now get through, but local callers get the same error. Any input? Thank you.
*Rod Dossouvi*
Sr Network Engineer
INDUS Corporation FHWA, USDOT 1200 New Jersey Avenue South East Washington, DC 20590 Direct 202-366-9028
Mobile 240-422-4588
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