If you set up "Emergency zones" at the group level you can configure an email notification right there. That might be sufficient, or you could come up with something to take that email and create an outbound call. -Scott -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matthew S. Crocker Sent: Friday, August 12, 2011 11:22 AM To: VoiceOps at voiceops.org Subject: [VoiceOps] 911 call notification in Broadworks. I have a customer that currently has a 911 call notification feature they want to mimic on our Bworks switch. Currently when someone on the PBX calls 911 the call goes through to 911 normally. The switch then generates a new call to the building security office and plays a greeting 'Extension 1234 has called emergency service). Building security can then react quickly to the emergency and be ready for the police/fire/ambulance arrival. Does anyone have an idea how that can be configured on Bworks? -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops