I would check the call detail records to locate the LRN. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111 On 2022-12-11 05:12 PM, Mike Hammett via VoiceOps wrote:
They're coming in via our TDM tandem connections.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest Internet Exchange http://www.midwest-ix.com
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From: "Carlos Alvarez via VoiceOps" <voiceops at voiceops.org> To: "VoiceOps" <voiceops at voiceops.org> Sent: Sunday, December 11, 2022 2:12:39 PM Subject: Re: [VoiceOps] Empty Calls
Are they coming in via your carrier(s), or are they coming from random IPs?
On Dec 11, 2022 at 1:09:28 PM, Mike Hammett via VoiceOps <voiceops at voiceops.org> wrote:
Didn't even realize I had sent it already...
We've been getting "empty" calls for years. BY empty, I mean there's no audio there at all. They're calls from all over the place (I don't think I've traced them all down). We've had them sit on the line for hours (back when our IVR permitted that).
Okay, I'll just deal with it. Now they're hitting our customers too.
To me, it's more annoying than active scam calls because there's doubt if it's real or not. I assume every call not from a current or prospective customer is a scam, so from the content, it's easy to tell.
How are others handling these calls?
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest Internet Exchange http://www.midwest-ix.com
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From: "Mike Hammett" <voiceops at ics-il.net> To: "Voiceops.org" <voiceops at voiceops.org> Sent: Sunday, December 11, 2022 2:07:02 PM Subject: Empty Calls
We've been getting "empty" calls for years. BY empty, I mean there's no audio there at all.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest Internet Exchange http://www.midwest-ix.com
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