Jan. 17, 2017
2:19 p.m.
We have a customer who has a number that their customers that are on Sprint cell phones (and also other CDMA providers who are roaming on Sprint) can't call. They get a message "Message 12, Switch 2410" and a request to try again later. Other Sprint callers can reach other numbers on our network just fine. The calls to this number from Sprint callers never reach our switch. Our customer has asked their customers who are having this trouble to try to put tech support tickets in to see if they can get resolution that way. Does anyone know of any other contact or way to get a resolution to this? Thanks -- Joe Kowalski BendTel