Whenever we turned up a new NXX in a CLEC and the issue was with a Tier 1 wireline or wireless carrier we found it most effective to get an employee who had a mobile number with them to open a ticket or to ask the calling customer to open a ticket. But perhaps that was expedient for us only because we didn't have direct numbers to their translation departments. Frank From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Mary Lou Carey Sent: Wednesday, February 15, 2012 9:30 AM To: isp-clec at googlegroups.com; voiceops at voiceops.org Subject: [VoiceOps] Translation Contacts for Verizon Wireless and Sprint Anyone have the number for the translations department at Verizon Wireless and Sprint? I have a client whose having routing problems with only Verizon Wireless and Sprint calls so I'm thinking these two companies haven't added the new NXX to their routing tables. Any help with contacts would be greatly appreciated. Mary Lou Carey BackUP Telecom Consulting CLEC Consultant OFF: 615-791-9969