We are doing Meta's MOH on Asterisk as well. With Metaswitch support a lot seems to hinge on who you are assigned to in terms of your support experience. It makes for an interesting discussion topic when you start getting into the benefits and down-sides of having one specific assigned first-line support representative as opposed to a random tech for each ticket you open. -Scott -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Alex Balashov Sent: Saturday, August 01, 2009 7:18 PM To: Carlos Alcantar Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Alternative IVR Platform? Carlos Alcantar wrote:
And your right I don't like the fact that they do lock us out of certain parts of the switch, but at the same time i feel the support they have given me has been excellent and they have been able to work with me thru all my issue where I haven't had to go dig thru those sections of the switch. And I'll take back what I said about moving everything to Metaswitch we still do have our moh server on asterisk as well as our vm server with no plans on moving them anytime soon.
That seems very reasonable. Why pay for the switch vendor's overpriced Class 5 feature server accessories when you can generate them out of Asterisk? -- Alex Balashov Evariste Systems Web : http://www.evaristesys.com/ Tel : (+1) (678) 954-0670 Direct : (+1) (678) 954-0671 Mobile : (+1) (678) 237-1775 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops