Our solution is less than elegant but seems to be working. We do a check in translations and if the source NPA is canadian and the destination is TollFree we then punt it to a termination trunk we have with a canadian carrier. We use Thinktel for this. They have been a solid partner and have been easy to work with. Hope that helps -Ryan On 05/06/2014 12:03 PM, PE wrote:
Greetings VoiceOpers,
There are a handful of US SIP carriers who offer the promise of doing business in Canada with Canadian DID's. The challenge we've seen is that when you call some toll free numbers from those Canadian DID's the call gets blocked by the far end, presumably because the switching equipment is in the US. No issues dialing the same numbers from the US.
We've attempted to deliver these calls over numerous different carriers with the same results. Talking with some of these carriers, we're told this is a known frustration and noone seems to have a way around it. The only thing that has helped even a little is if the customer is willing to use a toll free number as the Originating ANI, but even then it is spotty.
We're not trying to do any sort of toll bypass or anything unsavory. Just want to be able to serve US customers who happen to also have some Canadian locations.
Anyone have a solve for this?
Thanks, Pete
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