We get these calls all the time, and the offending call never originates from our network. We tell the caller that they can try two remedies: 1. Call their own phone company and file a nuisance call report and, 2. Call local law enforcement and file a harassment complaint (if the case warrants it) 3. File a complaint with the FTC if it's just a sales call to a do-not-call list subscriber None of these actually does anything. However, it makes the caller feel like there is some action they can take and properly put the investigative burden on their carrier. More likely, their carrier will give them options for blocking the number instead of opening a nuisance incident. Regards, Mike Mike Ray, MBA, CNE, CTE Astro Companies, LLC 11523 Palm Brush Trail #401 Lakewood Ranch, FL? 34202 DIRECT: call or text 941 600-0207 http://www.astrocompanies.com -----Original Message----- From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Peter Beckman Sent: Wednesday, May 25, 2016 12:00 AM To: VoiceOps <voiceops at voiceops.org> Subject: [VoiceOps] Phone Spoofing - Anything we can do? Have a customer, they are getting calls on their number that indicate another party is spoofing their number. "You just called me." "I just got a call from this number?" And it isn't them, not through my systems. Has anyone figured out a process that is even somewhat effective in hunting down and ending the spoofing, while actually getting that Truth in Caller ID Act violation filed against them? Or is it just as impossible as I suspect? Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ --------------------------------------------------------------------------- _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops