We have a form that the customer takes to the Sheriff's Office that basically says " I 'customer' do hereby request that Telco identify the source of calls that happened at date/time. I authorize and agree not to hold telco to any claims, demands, other legalese, etc." The customer signs it and has the sheriff or deputy sign and are given a reference number. We then call or fax the information to the Sheriff after the customer brings us back the form and performs a Caller Originated Trace. We absolutely under no circumstances give information directly to the customer. -----Original Message----- From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of voiceops-request at voiceops.org Sent: Monday, September 9, 2019 1:13 PM To: voiceops at voiceops.org Subject: VoiceOps Digest, Vol 121, Issue 4 Send VoiceOps mailing list submissions to voiceops at voiceops.org To subscribe or unsubscribe via the World Wide Web, visit https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_mailman... or, via email, send a message with subject or body 'help' to voiceops-request at voiceops.org You can reach the person managing the list at voiceops-owner at voiceops.org When replying, please edit your Subject line so it is more specific than "Re: Contents of VoiceOps digest..." Important/Confidential: This communication and any files or documents attached to it are intended only for the use of the person(s) or entity to which it is addressed. It contains information that may be confidential and exempt from disclosure under applicable law. If you are not the intended recipient of this communication, you are hereby notified that the copying, disclosure, distribution, storage, retransmission or other use of this communication is strictly prohibited. If you have received this communication by mistake, please notify the sender immediately and destroy all forms of this communication (electronic or paper).