Hello, We (a managed VOIP provider) are attempting to port a number for one of our customers. In this particular situation, the LSP is Lingo. Lingo appears to be a reseller for Verizon. Our upstream carrier says the the port is being rejected because the number is either not active or not correct and that I am to retreive a CSR. Lingo's support reps do not even know what a CSR is. When asked why they are rejecting the port, they say that they don't reject ports. So far, I have not been able to get the correct info for this port request. What are my options when the LSP is uncooperative or incompetent? I presume that we need info from Verizon since they are who owns the number? I unsuccessfully tried to contact them. So far everyone involved has been blaming the issue on someone else. I will be glad to hear anyone's suggestions. This is my first time posting here. I've been working in the managed VOIP space for a year or two, and still have a lot to learn. Maybe someone wants to post a Porting Tips 101 :) Regards, Marlin