"Sure" is difficult with these gray and changing topics. The company trying to port to us was a law firm, so they researched it. They are not a telecom-specific firm, but I assume they know how to research law in general. They brought up the ITSP rule and the company holding the number (a local answering/forwarding company similar to Google Voice) said they are not an ITSP nor transporting calls, they are the end user. The lawyers could find no clear way around that. A test case is probably needed. Speaking of all this, what's the port-out situation with Google Voice? Alex Balashov wrote:
Are you sure? The FCC was pretty firm in its 2007 clarification that ITSPs do not own numbers, but that logical end-customers own numbers (even if the ITSP spent money to acquire the numbers on an end-customer's behalf or has had that number in inventory for a long time), and that ITSPs must allow and assist with port-outs, even if there are outstanding balances due or other unresolved billing disputes.
I am guessing, however, that an inbound-only application provider like Efax is not considered an ITSP. However, there is precedent for an end-customer forcing a hosted IVR company to allow a port-out (though I don't know to what extent regulatorily enshrined).
-- Alex Balashov - Principal Evariste Systems LLC 260 Peachtree Street NW Suite 2200 Atlanta, GA 30303 Tel: +1-678-954-0670 Fax: +1-404-961-1892 Web: http://www.evaristesys.com/
On Apr 26, 2011, at 12:11 AM, Carlos Alvarez<carlos at televolve.com> wrote:
Efax and other endpoint services like those call forwarding and receptionist services are not bound by porting rules. I've had success in paying extort(COUGH) fees to get the numbers out, but they don't have to allow it.
-- Sent from my iPad
On Apr 25, 2011, at 9:08 PM, "Eric Hiller"<clec at cygnustel.com> wrote:
We have been trying to port out an efax number for one of customers but efax says they do not have to comply as they are not a phone company. XO is the underlying carrier, but they will not accept a Port Out form from our end user, which is not XO's end user. Any experience with this, ideas, or suggestions?
Thanks, Eric
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