We know when there's a customer complaint usually. L3 is lousy at sending back good error codes. Often the call seems completed but they are just playing a recording. Admittedly we haven't given this enough attention, since the volume is so low. Darren Schreiber wrote:
Ok, So how do you know when there's an issue? Maybe that's a more relevant question... do you test automatically somehow?
- Darren
Carlos Alvarez<carlos at televolve.com> wrote:
Darren Schreiber wrote:
I am working on some international routing with a client and we are having a hell of a time finding **reputable** international providers who aren?t uber-expensive. I am about ready to setup our own routing system and hand-pick providers.
We have very low international volume also, and we are using Level 3 with mixed success. Most of the time it's decent, but we occasionally run into an issue with the smaller countries (today's problem country is Palau). Hopefully others on the list have some ideas for small users like us to find great international termination. Our initial idea is to add a couple more options and then just cycle through them if they fail, though as you state, sometimes the failure isn't apparent.
-- Carlos Alvarez TelEvolve 602-889-3003
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-- Carlos Alvarez TelEvolve 602-889-3003