
Hello all, I was tasked to design a system that would give each end user a unique DID from a pool of about 1,000 DIDs total. Every inbound call to a DID would then be forward to the end-users actual phone number (office, mobile, etc..). We would then make data driven decisions based off of the data collected from all these inbound calls: duration, originating area codes, how many calls, frequency, etc.This of course would have previous authorization of each end-user. WIth that in mind, to me it looks like a big waste of DIDs, and I could use custom extensions instead, with a single DID for everyone. Each end-user is assigned a 5 digit code (an extension pretty much) and gets re-routed accordingly. I believe using Asterisk and/or FreePBX I could still collected all the data that is needed. Estimated inbound minutes is 500,000 a month, so that requires another 500,000 outbound minutes because each call is forwarded. One million minutes a month does turn out to be expensive, close to U$8,000/month from some quotes that I have gotten. With all of this in mind, I'd like to know if anyone here has done a similar project and would be willing to share their experience. I am trying to accomplish everything with the minimum amount of resources as possible (money and DIDs, etc). Thank you in advance! Best regards, Rafael