Aug. 5, 2009
11:15 a.m.
Howard Hart wrote:
Me: "You guys aren't responding to our SIP messages, can we get a trouble ticket opened" Carrier Tech Support: "Sure, what's your main trunk number?" Me: "It's a SIP trunk, there is no main number. We have thousands of numbers with you guys" CTS: "SIP, what's SIP?" Me: "It's a VoIP connection" CTS: "Ahh, OK. So where do I send the repairman to fix your T1 line?" Me: "Vint Cerf's house?"
Ha, yeah. I've been stubbornly and insistently asked for TCICs, point codes and BTNs in reference to a SIP trunk issue. -- Alex Balashov Evariste Systems Web : http://www.evaristesys.com/ Tel : (+1) (678) 954-0670 Direct : (+1) (678) 954-0671 Mobile : (+1) (678) 237-1775