Dec. 8, 2009
2:57 p.m.
Scott Berkman wrote:
I passed this response on to the customer and recommended they bring this up with their conferencing provider. I believe that eventually the carriers that are offering these free conferencing services will see that they are losing business based on their practices and make appropriate changes, but we'll see how long that takes.
Most of these services are free, and thus the draw to them. So if they lose customers, they don't care. They make their money on the intercarrier compensation. Changing their practices makes them not make money off intercarrier compensation. -Paul