The intercept feature can also be used to stop fraud or as a temporary shutoff for non-payment, which may be why your wholesaler isn't exposing it to you. On Dec 16, 2014, at 10:57 PM, Jay Hennigan <jay at west.net> wrote:
On 12/16/14, 6:20 PM, Colton Conor wrote: I don't think I have this option from our wholesaler, so I will have to ask them to implement it.
So can you assign an extension to this intercept user? Does intercept have a start feature code? Like I wanted option 1 of the auto attendant to be an intercept with play a message, how would I make prompt 1 do that?
This feature is intended for unassigned, disconnected, changed numbers to play a Jane message along the lines of "The number you have dialed is not in service", etc. I suppose that it could be used as an announce-only type of message service although that isn't its intent. There may be some compatibility or regulatory issues with conventional TDM callers as intercept messages typically don't return supervision. This means that if someone dials an intercepted number directly they wouldn't be billed for the call. This is what you would expect if the message is to inform you that the dialed number isn't working, which is its actual designed usage. To make it work behind an auto attendant you would program the option digit to route to a number that is intercepted and play its custom message. I'm not sure if you need an actual telephone number of if an extension-only user can be intercepted. The short answer is that it will probably work as you intend but there may be some corner-case wrinkles. -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops