Changing the outbound dial plan from "9" to "8" works just fine. Thanks much for all the input. Rod Dossouvi Sr Network Engineer INDUS Corporation FHWA, USDOT 1200 New Jersey Avenue South East Washington, DC 20590 Direct 202-366-9028 Mobile 240-422-4588 ________________________________ From: Scott Berkman [mailto:scott at sberkman.net] Sent: Thursday, September 24, 2009 1:08 PM To: Dossouvi, Rod CTR (FHWA); voiceops at voiceops.org Subject: RE: [VoiceOps] Switching dial out using "8" instead of "9" Reconfiguring the dial plan on whatever system is requiring the 9, if that's even possible. Some systems have this hard coded. -Scott From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Rod.Dossouvi.CTR at dot.gov Sent: Thursday, September 24, 2009 12:25 PM To: voiceops at voiceops.org Subject: [VoiceOps] Switching dial out using "8" instead of "9" Hi, What needs to take place in order to change dial out from "9" to "8"? Thanks. Rod Dossouvi Sr Network Engineer INDUS Corporation FHWA, USDOT 1200 New Jersey Avenue South East Washington, DC 20590 Direct 202-366-9028 Mobile 240-422-4588