
Thanks! I'll work on it with billing over here Shripal
On Apr 20, 2015, at 12:11 PM, Glen Gerhard <ggerhard at sansay.com> wrote:
Hi Shripal,
normally calls with TF CLIDs are just billed as Indeterminant Jurisdiction. If your rate sheets don't specify IJ calls then it is generally the higher of the two rates.
~Glen
On 4/20/2015 8:38 AM, Shripal Daphtary wrote: thanks Ivan,
i was just told that its not that we CANT do it on the bworks, but we don't b/c currently can't bill for it if the clid is a TFN.
On Mon, Apr 20, 2015 at 11:36 AM, Ivan Kovacevic <ivan.kovacevic at startelecom.ca> wrote: Hi Shri,
In Canada it is mandated by the CRTC and most carriers pass it through when we send it. Most of our US-bound traffic uses TF CLI which seems to come across. So as far as we are aware, using TF as CLI is not an issue.
Best Regards,
Ivan Kovacevic
Vice President, Client Services
Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers
From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Shripal Daphtary Sent: Monday, April 20, 2015 11:13 AM To: VoiceOps at voiceops.org Subject: [VoiceOps] Toll Free as Outbound CLID
Hello everyone,
i'm just wondering if there is a legal/regulatory issue with having a TFN as the outbound CLID for a customer on our hosted platform(s).
On the broadworks, the system won't even allow for it. However, on our M6, it doesn't really care.
thanks
Shri
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