May 23, 2017
2:49 p.m.
From time to time we have some remote clients who are facing voice quality issues on their endpoints and I have no real good way of troubleshooting or pin pointing the problem. While it's not completely free, I couldn't live without voipmonitor for this very use. I install a sensor in the client network on a mirror port or on the phone system and get to see exactly what they see, from a voip perspective.
The collection software is open source but the gui is invaluable.