Have you checked to see if the number is on the DNO list? That’s where I’d check first. Sent from my iPhone
On Jan 15, 2026, at 6:15 AM, Shripal Daphtary via VoiceOps <voiceops@voiceops.org> wrote: We had the same issue with a single number recently. Only on tmo.
We are following the same process by having the customer open a ticket with firstorion and fill out the tns form. Thanks,
Shripal
On Jan 15, 2026, at 3:00 AM, Dovid Bender via VoiceOps <voiceops@voiceops.org> wrote:
Hi,
Has anyone had an issue where T-Mobile will play a message saying that a phone number is a scam? We have a hosted platform for non profits and it seems one of the numbers started having this issue. I wouldn't even know where to start or whom to contact. The org published the number recently and people call and then instantly hang up.
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