On 12/15/2010 12:59 PM, Adam E Barratt (Sales Engineering) wrote:
We've been looking at the possibility of using DASH for some of our 911 Trunking -- is this a common problem? Has it been resolved yet?
We received notice at 7:20PM things were back in order: -------------- *Outage Notification Update:* Please be advised that calls are now routing successfully. dash has determined the outage is related to a SBC issue and is continuing to work with our vendor to determine root cause. A RFO will be issued as soon as root cause is determined. If you have any questions regarding your services, please do not hesitate to email our Support group at xxxxxxxxxxxxx -------------- Dash so far has been very informative for any kind of operational issue with alerts coming through of any impending changes. I know when we deal with them, they are very responsive. -- =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP, CPT "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett 227C 5D35 7DCB 0893 95AA 4771 1DCE 1FD1 5CCD 6B5E http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x5CCD6B5E