As an ITSP, we recently rolled out a call recording solution in conjunction with our soft switch. Our "product" and agreements puts all legal responsibility on our customer. The customer must ensure both parties know the call is being recorded and acquire consent. Using this standard, it doesn't matter which state the call originates or terminates. As for the ITSP's responsibilities, we must ensure our total solution is capable of providing the required auto-disclaimer on inbound calls and the flexibility to not record outbound calls (unless the customer reads the disclaimer on every outbound call too). Provided the customer is educated on how to properly use the system, knowing when and which calls are recorded, there should be no legal problem. Any user not wishing to consent can simply hang up. David M. Sarvai Director of Engineering DSCI Corporation 1 Sundial Ave. Suite 514 Manchester, NH 03103 Voice: 781-861-4678 CELL: 781-254-3053 FAX: 781-861-4675 Customer Care: 1-877-344-7441