We've been happy with nobody, like you, on both reachability and cost. We use Thinq for 38.1% of our international termination in the last month. We've had issues where a call to the destination number is not the actual intended endpoint. Mostly it is fine, but like I said not 100% happy. But maybe that's a pipe dream for any carrier. We use Onvoy/Voyant/Vitelity for another 47%, but high cost there. We are enabling the Bandwidth.com Intl deck and are looking at Inteliquent, but we also spend more than you do, which might be a dealbreaker for you and those carriers. We have a carrier that we use for International termination for 15% now and they are reliable but expensive and much of our termination goes through Inteliquent anyway, we're just paying a pass-thru premium. Beckman PS - numbers rounded, vaguely On Fri, 5 Apr 2019, Ivan Kovacevic wrote:
Hello,
We have been struggling to find good international routes. We mostly handle contact centre traffic in NA and do not have much traffic ($500ish per month) internationally, but it has been exceedingly painful to manage.
We've tried a couple of carriers (Level3 - expensive and bad, TATA - cheaper but bad and will randomly block traffic, couple of CLECs who also offer A-Z).
Financially it's not worth the hassle and managing the providers, but our contact centre clients do need to be able to make non-contact centre international calls on occasion, so we have to support it.
Any suggestions?
*Ivan Kovacevic*
*STAR TELECOM*
*www.startelecom.ca <http://www.startelecom.ca>*
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