Not always useful. We have that too, but our Sprint phone was able to call the numbers with this issue while other Sprint phones were not. I never found out the root cause, but all of the problems were happening to people who were in a specific location with about a five mile radius. On Tue, Nov 22, 2011 at 11:36 AM, Carlos Alcantar <carlos at race.com> wrote:
That?s what we do have a cell phone from the top 4 major wireless carriers.
Carlos Alcantar Race Communications / Race Team Member 101 Haskins Way, So. San Francisco, CA. 94080 Phone: +1 415 376 3314 / carlos at race.com / http://www.race.com
-----Original Message----- From: Shane Young <VoiceOps at shaneyoung.com> Date: Tue, 22 Nov 2011 11:25:53 -0600 To: VoiceOps <voiceops at voiceops.org> Subject: Re: [VoiceOps] Sprint Wireless
Quoting Robert Dawson <RDawson at alliedtelecom.net>:
That is the route I have found works best as well, referring back to the calling party to contact the carrier. I hate delegating an problem back to a customer but it seems like the most efficient path.
An easy (and inexpensive) way to avoid this type of "delegation" is to buy a prepaid phone on the carrier you are having issues with. You can then recreate the issue yourself and report the trouble.
You can also confirm that the trouble has cleared without bothering others.
The amount of time you can save can be well worth the small investment.
A friend of mine keeps a drawer full of them for just that reason.
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-- Carlos Alvarez TelEvolve 602-889-3003