Oh, boy, you'll get an ear-full on this one! Level3 is a bit dangerous (replaced media gateways without telling anyone, seriously broke one of our apps; "its just RTP, what can go wrong?") Verizon is somewhat crippled ("we don't support 491s, they're optional and glare can't occur on phone networks") There's not a one of them with a national footprint that really inspires confidence. Until the ITSP carriers have the similarly burdensome FCC-mandated outage reporting requirements as Common Carriers, I don't look for any change. Competition might help, but competition among telcos is like a race among zebras. As a zebra, I don't have to run particularly well or fast, I just have to run better and faster than at least one other zebra. Telcos don't have to not suck, they just have to suck less than at least one other telco. Sadly, you're probably working with some of the best ones out there. David On Sat, Aug 22, 2009 at 5:59 AM, J. Oquendo<sil at infiltrated.net> wrote:
Alrighty all, I'm wondering whose been a successful, competent, reliable provider in your opinion. I don't want to ramble on about any specific company, but I have a gripe with one of my carriers.
Currently I use Level3, Global and Verizon. Anyone have other reliable providers who don't make full-blown equipment swapouts without change management (reversion) plans during business hours ;)
Difficult to find an all-inclusive list of carriers. I know about XO and Qwest, but anyone else using a reliable peer I'm overlooking. Off-list replies welcomed however, I wouldn't want to hear full-blown gripes. I've had enough from clients this week due to one of my carriers and their desire to yank/change equipment without 1) notifying us of a change(potential outage) not reverting/resolving fast enough. So imagine your entire VoIP ITSP infrastructure down the first time for 8+ hours, only for the same carrier to come back and do the exact same thing within 10 days for 9+ hours more. Yes sir/maam, I've had headaches this week.
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=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett
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