
One thing that hasn't happened yet - and it should - is that networks, app providers and individual users are held responsible for labels they put (or help put) on numbers. Let's remember at least some of the telemarketing is conducted by legitimate organizations with valid (and legal) existing business relationships. Labeling a legitimate number as scam is detrimental to business and I am surprised there hasn't been a flurry of cease and desist letters to force carriers to stop doing it or at least introduce a validation/vetting mechanism. If someone posted a Yelp review saying they found rat feet in their hamburger, and this wasn't true, Yelp would have to remove this review and the restaurant would have legitimate grounds to go after the poster. The caller ID "screening" space is still a bit of Wild West... But as Glen pointed out, that could be just due to overall drop in interest and efficacy of legitimate telemarketing. Ivan Kovacevic www.startelecom.ca -----Original Message----- From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Alex Balashov Sent: August 30, 2018 11:37 PM To: voiceops at voiceops.org Subject: Re: [VoiceOps] ANIs flagged as telemarketer/spammer/scammer I agree with you, but, not running a call centre or a sales or marketing operation myself, I am not qualified to assess the business ROI of calling people. It clearly works well though or they wouldn't do it. From what I can see, there is widespread agreement that it only works 1) if you get to the lead first and 2) if you actually get a warm body on the phone. Leaving voicemails is seen to be a pointless waste of time from a conversion point of view, or in the case of lead gen where multiple providers buy the lead info (e.g. say you go to some site that quotes out auto insurance policy info and put in your contact details), coming in second or worse is also seen to be a pointless waste of time. On August 30, 2018 10:05:17 PM EDT, Glen Gerhard <glen at cognexus.net> wrote:
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